Prime Home Health, LLC
About
Prime Home Health, LLC is listed on FindALoco in San Antonio, TX with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
Prime Home Health, LLC is a home health care service located in San Antonio, Texas, serving clients from its office at 7800 I-10, Suite 100. For individuals and families navigating care needs after a hospital stay, rehabilitation, or a change in health, choosing a home health provider can be an important decision. Prime Home Health, LLC is a local option to consider when seeking services and coordination for care delivered in the comfort of home.
Home health care often involves many moving parts, especially when a patient has orders for multiple therapy services or ongoing clinical support. Families looking for a San Antonio home health care service may be coordinating with physicians, discharge planners, therapists, and loved ones at the same time. Clear communication, timely follow-through, and an understanding of the care plan can make a meaningful difference during this transition. Prospective clients may wish to discuss their specific needs, referral details, expected visit schedules, and available support before beginning service.
Customer feedback for Prime Home Health, LLC reflects a range of experiences. One reviewer specifically praised working with Stephanie, describing prompt, quality results and a positive ongoing partnership. Other reviews raise concerns about communication, after-hours assistance, therapy scheduling, and coordination related to wound care. Since every household's situation and care requirements differ, it can be helpful for families to ask direct questions about service availability, clinical needs, visit frequency, escalation procedures, and how changes to a care plan are communicated.
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed Saturday and Sunday. Those researching home health care in San Antonio, TX can contact Prime Home Health, LLC to confirm current services, insurance or referral requirements, service-area availability, and the best process for getting started. Taking time to review expectations in advance can help patients, caregivers, and family members find an approach that feels informed and appropriate for care at home.
Ratings & Reviews
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Sign in to reviewWorking with Stephanie has been an absolute dream!! She delivers quality results quickly. So glad to have connected with her, and look forward to continuing our partnership!
If this is the level of disdain your Nurses have for people, well then...kind of wonder at the level of care people get when they're at home.
Convinced my aunt she did not need advanced wound care for my uncle and that "they could handle it," coming out of the hospital. Now they have sent him to an advanced wound care company of their choosing and not ours. Very suspicious. Do not recommend. This is not what "handling it" meant to us.
Always needing assistance after hours and I’m always given the runaround so they’re not 24 seven like they say they always come up with an excuse not very happy with this company
Did not meet expectations. We were discharged from inpatient rehab with orders for OT, PT, and speech therapy 3 times a week for 4 weeks post-discharge. Prime accepted the responsibility to deloiver. The Occupational therapist did not reach out until 3 weeks after discharge. Speech therapy was over a week late and only spent 15 minutes on an initial eval before scheduling a first appointment over a week later. The speech therapist was combative with my dad, and we had to step in to de-escalate a situation between the therapist and my dad. Given that my dad is dealing with a traumatic brain injury, that seems highly unprofessional in my opinion. We were told that scheduling would take place at least 24 hrs in advance, but we routinely had providers calling or texting late at night the night before, or even the same day expecting appointment times. Just today we had a provider try to give less than 2 hours' notice. Compared to our prior experiences with in-office or inpatient therapy, these sessions were significantly sub-par. Overall, a very disappointing experience, and mostly a waste of our time and resources. I cannot recommend this company.
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