



Pronto Insurance
About
Pronto Insurance is listed on FindALoco in Garland, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Pronto Insurance is an insurance agency serving customers in Garland, Texas, from its convenient location at 5509 Broadway Blvd. For people looking to discuss coverage in a clear, comfortable setting, this local office is known through customer feedback for patient guidance, professional service, and an approach that does not make clients feel rushed or pressured. With a 4.9 rating from 226 reviews, Pronto Insurance is a practical choice for Garland residents who value attentive help when reviewing insurance options.
Customers frequently mention Alexa by name when describing their experience at Pronto Insurance in Garland. Reviews highlight her ability to explain options clearly, answer questions thoroughly, and take time to understand each person’s situation. That kind of communication can be especially valuable when comparing coverage or making a change to an existing plan. One customer shared that upgrading to full coverage felt easy because the process was explained step by step, while another appreciated receiving help finding a lower rate than their prior coverage.
The atmosphere at this Garland insurance agency comes across as welcoming, efficient, and service-focused. Reviewers describe timely assistance and courteous follow-through, including attention even during a short wait. Rather than leaving customers to sort through choices alone, the team is recognized for helping people understand what is available and make decisions with greater confidence. Clear explanations and a willingness to help are recurring themes in feedback from both newer and long-term customers.
Pronto Insurance can be a good fit for individuals who want to ask questions, explore insurance coverage choices, or update their policy with support from a local team. Its extended weekday hours, from 9:00 AM to 7:00 PM Monday through Friday, can accommodate many schedules, while Saturday hours run from 9:00 AM to 2:00 PM. The office is closed Sunday. Whether you are reviewing your current coverage, considering full coverage, or hoping to better understand your options, Pronto Insurance in Garland, TX offers a customer-centered place to begin the conversation.
Ratings & Reviews
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Sign in to reviewI had a great experience at Pronto Insurance. Alexa was very patient with me and made sure I understood all of my options. She took the time to explain each one clearly and helped me choose the best plan for my situation. I never felt rushed or pressured, and she answered all of my questions. If you go in, definitely ask for Alexa, she will take good care of you!
Alexa was very helpful and professional. She did everything I needed in a timely manner and was apologetic if I had to wait too long (2-3 mins tops). Would definitely keep going to her!
I been with Pronto for 7yrs now , today I was upgrading to full coverage and Alexa was amazing , she answered my questions and helped me with my issue made the process very easy . I appreciate that she took the time to explain the process and helped me. I feel at ease now. I recommend Pronto Insurance to all my family and friends. Most of my family is with Pronto
Alexa was informative , helpful and showed a willingness to help me find the best coverage for me. Great customer service , keep up the great work !!
Alexa was very professional and efficient. She did the work and got me a lower rate than what I had before. Super impressed as I always am with the employees here.
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