Insurance agency

Protec Consulting Group

PlanoClosed nowOpens tomorrow 8:30 AM 6,102 views

About

Protec Consulting Group is listed on FindALoco in Plano, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

Protec Consulting Group is an insurance agency serving individuals and businesses from its Plano, Texas office at 6855 Communications Pkwy, Suite 220. For people searching for insurance guidance in Plano, TX, the agency offers a local point of contact for discussing coverage needs, comparing available policies, and navigating the setup process. Its 4.8-star rating from 57 reviews reflects many customers' positive experiences with the team, while also encouraging prospective clients to evaluate their own needs and communication preferences carefully.

Customers frequently mention the team's professional, knowledgeable approach. In reviews, Omar Tejeda is recognized for taking time to explain coverage options and helping a customer find a policy suited to their household's needs and budget. That kind of clear, one-on-one conversation can be especially helpful for clients who want to better understand what a policy includes before making a decision. Reviewers describe the process as quick and straightforward when their questions are addressed and options are clearly presented.

For business owners, Protec Consulting Group is also noted in customer feedback for commercial insurance support. One reviewer specifically highlighted Diego Tejeda's help with setting up a commercial insurance policy, while another appreciated receiving several options from different insurers along with a recommendation. Having choices to review may be valuable for companies seeking coverage that aligns with their operations, priorities, and practical insurance requirements. The agency's role is centered on helping clients consider available insurance options rather than treating coverage as a one-size-fits-all purchase.

The atmosphere described by satisfied customers is personal, accessible, and service-focused. Clients have valued being able to ask questions, receive explanations without unnecessary complexity, and work with agents who are described as kind and understanding. One long-term customer praised Mrs. Ontiveros for being proficient and professional while maintaining a caring manner. Experiences can vary, and one review raises concerns about response times and service; prospective clients with time-sensitive requests may wish to clarify communication expectations early in the process.

Protec Consulting Group in Plano is a practical choice for local residents, households, and business owners who prefer discussing insurance with an agency team during regular weekday hours. The office is open Monday through Friday from 8:30 AM to 5:30 PM and closed Saturday and Sunday. Whether you are exploring personal coverage, reviewing policy choices, or looking into commercial insurance, Protec Consulting Group provides a Plano, TX location where clients can begin the conversation and ask informed questions about their next steps.

Ratings & Reviews

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Lily
4d ago

We had a very positive experience w/Omar Tejeda. He was professional, knowledgeable, and took the time to explain all of our coverage options. He helped my husband find a policy that fit our needs at a great price, and the entire process was quick and easy. I truly appreciate the excellent customer service and highly recommend Omar and his team Protec agency to anyone that is looking for reliable commercial insurance.

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jt Williams
4d ago

I worked Diego Tejeda, he's definitely the man you want to work with when looking for commercial insurance. He did an amazing job getting my insurance policy set up. Shout out to you Diego 😊👍

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smashindust
4d ago

Working with Diego at ProtecCG was easy and straightforward. He was available to reach anytime I had questions or concerns. Gave me several options from different insurers to choose from and recommended what he thought was best for me. Overall, happy I accepted his call when he reached out.

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Angel
4d ago

If i can give anyone advise do not use this place they do not help you at all take long to answer emails by the time you want to get your loss runs no answer at all except ( can i quote you) the service is horrible money hungry very unethical no regards for a business relationship. I will take my business elsewhere the rep hasn’t answered me my police is due in a few days and she is the only one that can send that yet she refuses to respond to emails rarely answers her phone . Absolutely no sense. We should also point out they are regulated by the texas dept of insurance if something seems unethical to anyone else .

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flor lemus
4d ago

I have been with Mrs. Ontiveros for many years now and it has been such a pleasure working with her. She is well knowledged, proficient, professional all at the same time being kind, loving and understanding. She is not only an agent, but also a friend when you need someone to talk to. She has managed my commercial account for many years now always looking for my best interest, which I really highly appreciate.

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