ProtectHealth Insurance Agency

ProtectHealth Insurance Agency is an insurance agency in Las Vegas, Nevada, serving people who want help understanding health coverage and choosing a plan that fits their circumstances. Located at 2915 W Charleston Blvd Ste 170, the agency is a local option for individuals and households navigating health insurance questions, including Marketplace and Medicaid coverage. Customer feedback often describes staff as knowledgeable, patient, and willing to explain details, which can be especially helpful if insurance terms or enrollment choices feel unfamiliar.

The service described in customer reviews is personal guidance through complicated coverage situations. Customers mention receiving help correcting problems connected with prior insurance arrangements, reviewing affordable health plan options, and sorting through different needs within the same household. One review describes a couple with different coverage circumstances: one person over 65 with Medicare and the other under 65 without other insurance. That kind of detail-oriented discussion may be useful when a household cannot choose a single approach for everyone. Reviews also mention individual health coverage and Marketplace questions, so people comparing options can ask what choices are currently available and how eligibility, benefits, and costs apply to them.

Customers have specifically praised team members including Lorraine Castillo, Curtis, and Lisa Drake for being professional, thorough, patient, helpful, and proactive. Those comments suggest an agency experience centered on conversation and explanation rather than expecting every customer to arrive already familiar with insurance. For someone who has encountered errors or confusing information elsewhere, the reported help with straightening out coverage concerns may be reassuring. At the same time, insurance details and prices can change, so customers should confirm plan terms, eligibility, enrollment dates, and any premium amount directly before making a decision. One customer review reports a substantial difference between an initial premium quote and a later charge; that account is a useful reminder to verify costs and billing arrangements with the insurer as well as the agency.

ProtectHealth Insurance Agency may be a fit for Las Vegas residents seeking support with health coverage research, comparing plan possibilities, or understanding how coverage needs differ among family members. It can also be a starting point for people who want to ask questions before choosing, rather than making a decision based only on a headline price. The listing shows a 4.9-star rating from 708 reviews, reflecting a large volume of customer feedback; individual experiences can vary, so it is sensible to discuss your specific situation and review plan documents carefully.

The office is at 2915 W Charleston Blvd Ste 170, Las Vegas, NV 89102. Listed hours are Monday through Thursday, 9:00 a.m. to 5:00 p.m., and Friday, 10:00 a.m. to 2:00 p.m.; it is closed Saturday and Sunday. If you are exploring health insurance in Las Vegas, consider contacting the agency during its listed hours to ask about the coverage questions you need addressed, what information to bring, and how to review any recommendation before enrolling. A clear conversation about your needs, budget, and expected costs can help you make a more informed choice.