SBCHC - Katy Clinic
About
SBCHC - Katy Clinic is listed on FindALoco in Katy, TX with address, phone, website, hours, and map location. Common services and related keywords include Pediatric Clinic.
SBCHC - Katy Clinic is a pediatric clinic located at 5502 1st St in Katy, Texas, serving families seeking weekday healthcare visits for children. Its central Katy address places the clinic in the 77493 area, offering a local option for parents and caregivers who need to arrange pediatric appointments close to home. The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturday and Sunday, so families can plan visits around its regular weekday schedule.
As a Katy pediatric clinic, SBCHC - Katy Clinic is a relevant choice for families managing routine child health needs, follow-up concerns, and appointments that require a local medical setting. Customer feedback specifically references a visit to recheck a child's ear, which reflects the type of follow-up care families may seek from a pediatric provider. Reviews also mention vaccine-related visits, making it especially important for caregivers to contact the clinic directly before arriving to confirm which services, documentation, providers, and appointment requirements apply to their child's situation.
The experience at SBCHC - Katy Clinic may be best suited to parents and caregivers who value a clinic in Katy with standard weekday hours and are able to schedule ahead. With a 4.1 rating based on 267 reviews, the clinic has received a meaningful volume of public feedback. At the same time, several shared reviews describe concerns about extended waits, including waits after arriving early for scheduled appointments. Other reviewers expressed dissatisfaction with communication and bedside manner. These comments provide useful context for families comparing pediatric clinics in Katy, TX.
For a smoother visit, it can be helpful to call ahead, verify appointment timing, ask what to bring, and allow extra time in the day's schedule. Families with time-sensitive needs may also want to confirm expected wait times when booking or checking in. SBCHC - Katy Clinic offers a nearby pediatric-clinic option for Katy households looking for weekday care, while its customer feedback highlights the value of setting clear expectations before the visit. Direct communication with the clinic can help families decide whether its location, hours, and appointment process fit their needs.
Ratings & Reviews
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Sign in to reviewThey got me waiting for 45 minutes. Plus the 15 minutes earlier they demand to arrive for a total of 1 hour. If it was the other way and I’m the one arriving even 20 minutes late … what would happen? But they did have time to have a pleasant chat behind the front desk about how to say the work “party” in Spanish.
Don’t waste your time and money in this clinic. Their Nurse Practitioner Aida Alvarez has ZERO EMPATHY, horrible patient care, zero concerns about you as a patient, and her customer service was horrible. I needed 5 vaccines required for my green card application. She only authorized me to get 2 out of 5 vaccines. Staff doesn’t care about your needs, they also have excessive long wait times, they made me wait over 3 hours just to get 2 vaccines. A total waste of time and money. Also, they were trying to collect more money from me, and said I needed blood work and that costs an extra $115. On top of not letting me get all the vaccines that I needed desperately. I don’t recommend this clinic to anyone, and I won’t be back ever again. They have horrible customer service, and they don’t care about your needs as a patient!!!.
Very disappointed with today’s experience. I had an 11:00 AM appointment for my son to recheck his ear and arrived at 10:45 AM. After waiting 40 minutes they called us in only to send us back outside again. Then after all that waiting, they told me to come back at 3:45 PM because they had too many patients. Honestly, this is not the first time. It is always the same situation appointments are never on time and patients are left waiting for hours just for a 10 minute consultation. I understand medical offices can get busy, but patients’ time should also be respected I need to skip works to take my kid on time for the visit. If the office cannot handle the amount of patients, they should not continue overbooking appointments. Very frustrating and unprofessional experience.
SERVICE IS HORRIBLE,WAIT TIMES ARE AWFUL ITS NO NEED TO ASK PPL TO COME 15 minutes early when you still have to wait so long! GO TO THE OTHER KATY LOCATION ON KATY THEIR BETTER! I AM VERY UNHAPPY WITH THE WAIT TIME MOSTLY
I visited this clinic twice. Both times left a lot to be desired. My nurse practitioner lacked proper bedside manner. The second visit, which was only two weeks from the first, seemed like an initial meeting. She didn’t seem to remember we had already met. I assume she didn’t review her notes. The main complaint I have is the lack of communication. I had blood drawn on December 22nd. It is one month later and I have yet to receive an explanation about my results. I have some coded red, which indicates an issue. On December 30th, I received an x-ray for my shoulder. The patient portal says my practitioner hasn’t seen the results yet. I called and left a message earlier this week. I was supposed to receive a call within 24 hours. I have yet to receive that call. This has been the worse experience I’ve ever had at a clinic. I’m literally appalled.
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