Sea Mar Tacoma Dental Clinic - Cushman

Great service and staff, however; they contacted me 24 hours prior to my last visit (via text) to ask for confirmation regarding my upcoming appointment, and it only gave me a measly 5 hours after receiving the text before sending a second text stating that my appointment was canceled... THAT IS NOT ALWAYS ENOUGH TIME FOR US TO RESPOND! That appointment was on my calendar for two months, I had no intention to miss it, but because of your terrible automated system I was forced to reschedule. I don't mind if you guys overbooked and maybe pushing my appointment back a few hours, or even rescheduling within a day or two of my canceled appointment, but straight canceling my long-awaited appointment based on a situation which I consider to be no fault of my own is slimy business tactics. Just call me next time if you are having scheduling issues and I'll do my best to help if I can. (I truly believe this was an attempt to thin out the work load for that day, because seriously.... requiring a response from your customers in five hours is unreasonable, especially because you texted me on Friday, and my appointment wasn't until Monday)

I just had a root canal done at the dentist office today down there on Cushman in downtown Tacoma they did okay but when they said that they're going to send a prescription out to Safeway for antibiotics and they never did I hate being lied to all the seamar likes to lie to people do people and when you got an upcoming appointment they don't even call you to let you know also that gets canceled and they only got one telephone number and it goes to one person to answer the phone I think they should have different numbers that way you can get ahold of the a certain seamar

Three appointments to fix one tooth ridiculous also jaw was sore for a week because of the numbing injection he was too rough no compassion

If you care about your health and want proper dental treatment instead of having your healthy teeth and jaw damaged, I strongly recommend looking elsewhere. Unfortunately, my experience here was extremely negative — in nearly 40 years of life, I’ve never had such a nightmare at a dental office. I hope this review helps others avoid the same mistake.

Schedule my appointment weeks in advance. I took off work to make it to my appointment because they are not open on weekends or evenings. When I got to the appointment, they told my appointment has been cancelled because I didn’t confirm two days prior. I never received a call, text, or email to confirm. How am I supposed to confirm my appointment without anywhere to confirm it? I also was not notified about this cancellation process at the time of making my appointment.