Home health care service

Soft Touch Home Care Inc

San AntonioClosed nowOpens at 8:00 AM 1,458 views

About

Soft Touch Home Care Inc is listed on FindALoco in San Antonio, TX with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.

Soft Touch Home Care Inc is a home health care service located in San Antonio, TX, serving clients from its office at 1222 Callaghan Rd #200. For individuals and families looking for home health care options in San Antonio, the agency provides a local point of contact during standard weekday business hours, Monday through Friday from 8:00 AM to 5:00 PM. Its Callaghan Road location may be useful for families coordinating care questions, insurance conversations, or service needs.

Choosing a home health care provider is an important decision, particularly when care affects an older parent, a recovering loved one, or someone who needs ongoing support at home. Customer feedback about Soft Touch Home Care Inc presents a mixed picture. Some clients and workers describe the office team as friendly, helpful, and willing to assist. One reviewer who had worked with the company for about two years reported consistently positive experiences and said they would recommend the agency to others. Another specifically praised the women in the office for being helpful.

At the same time, other reviews raise concerns about communication, callbacks, and clarity around service availability. One family described receiving different information about whether the agency could serve a particular location, while other reviewers expressed dissatisfaction with responsiveness. These comments make it especially important for prospective clients and family caregivers to ask direct questions before arranging care. Confirming the service area, expected response times, insurance coordination, and the specific type of home health support available can help everyone establish clear expectations.

For San Antonio households seeking a local home health care service, clear communication and a careful conversation upfront are valuable parts of the selection process. Soft Touch Home Care Inc may be worth contacting for those who want to discuss whether its services fit their situation, location, and care needs. Families can use the weekday office hours to ask about eligibility, scheduling, coverage, and next steps. Reviewing current information directly with the agency is a practical way to determine whether Soft Touch Home Care Inc is the right match for home care planning in San Antonio, Texas.

Ratings & Reviews

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Jacqueline Lopez
9d ago

I have been working with this company for about 2 years and I have never had a bad experience. The ladies in the office are always very friendly and very helpful. I have not had one bad experience yet and would definitely recommend to others looking for a company to work with.

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dee P
9d ago

This place is horrible. They do not care about their clients, they are more concerned with their employee. My mom and I called to ask them some questions and they told us that the agency could not service my mom because of where she lived but when the insurance company called them they said yes and took the contract. In the 4 weeks they had a contract with my mom, the agency only sent a provider about 10 days total and never a floater on the days there was no provider. Management was rude and when questioned and kept saying we are looking but we can't find anyone, yet no floater until then. Then their provider complained about my mom because my mom didn't like her and the agency gave my mom a hard time for upsetting their provider, by the way my mom is 83. This company lies, go with someone else, we did.

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Goddess Wisdom
9d ago

If I could rate 0 I would they dont care for the needs of patients , they take messages but never call back terrible staff they get paid to do nothing !!!!!

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Destiny Agnew
9d ago

Thx for the review. I will not do business with them.

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Pedro Vasquez
9d ago

Amazing ladies that worked there. Always willing to help.

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