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State Farm Insurance Agent: Kathy Leslie Wall

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State Farm Insurance Agent: Kathy Leslie Wall is listed on FindALoco in Dallas, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

State Farm Insurance Agent: Kathy Leslie Wall is an insurance agency serving customers from its office on W Lovers Lane in Dallas, TX. Located at 5600 W Lovers Ln, Suite 304, the agency provides a local point of contact for people who want to discuss insurance questions with a team rather than rely only on online forms. Its weekday office hours, Monday through Friday from 9:00 AM to 5:00 PM, can be helpful for Dallas residents planning a call, policy conversation, or follow-up during the workweek.

Customer feedback frequently highlights the agency's professional, courteous approach and the value of responsive communication. Several reviewers specifically mention team members Tom Oswalt and Brandon Williams for taking time to answer questions, provide honest guidance, and return calls promptly when they are unavailable. For customers seeking a familiar contact for ongoing policy needs, these experiences point to an office focused on personal service and clear conversations.

Home and auto insurance are among the policy needs discussed in customer reviews, including support across the life of a policy. That can make State Farm Insurance Agent: Kathy Leslie Wall a relevant local option for Dallas drivers, homeowners, and households looking to review coverage or get help navigating insurance-related questions. Insurance decisions can be detailed, so having the opportunity to speak with an office team may be especially useful for people who prefer direct explanations and steady follow-through.

The office's 4.9-star rating from 211 reviews reflects a substantial volume of shared customer experiences, with many comments noting long-term relationships and attentive account service. As with any insurance agency, experiences and claim outcomes can vary, and customers may want to ask specific questions about their own needs and coverage options. Still, the recurring themes of responsiveness, professionalism, and honest communication help explain why this Dallas, TX insurance agency is considered by clients seeking local assistance with home and auto policy conversations.

Whether you are comparing options, maintaining an existing policy, or looking for a local office to contact during regular business hours, State Farm Insurance Agent: Kathy Leslie Wall offers a Dallas-based setting for insurance discussions. The W Lovers Lane location is suited to customers who value accessible weekday support, knowledgeable answers, and an account team that takes time to respond. Contact the office directly to confirm available services, discuss your situation, and learn which options may fit your household or vehicle needs.

Ratings & Reviews

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Hilarie Maxfield
3d ago

I've been with State Farm since I started driving at 16, and I've worked with Tom Oswalt since before he joined Kathy Wall's agency. The reason I've remained a loyal customer for so many years is Tom's personable, honest advice and the exceptional support he provides during every home and auto policy review. Whenever I have questions, he takes the time to explain my coverage in a way that's easy to understand and makes thoughtful recommendations based on my specific needs. I regularly compare my policies with brokers and other insurance companies to stay informed and ensure I'm getting the right coverage at a competitive price. Time and again, State Farm continues to offer me the best combination of value and coverage. But more importantly, Tom's expertise, integrity, and customer service are the reason I continue to stay with Kathy Wall's agency and State Farm.

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Sue Davis
3d ago

Kathy Wall has been our State Farm agent for more years than I can remember. Recently, I have worked with Brandon Williams in her office on several occasions. Brandon has always shown interest and willingness to help me in a positive and productive manner. He is quick to respond in an honest way with possible solutions to my inquiries. I feel fortunate that Brandon is my account manager.

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Jay Caton
3d ago

Kathy Wall's agency is always a pleasure to work with. Very professional and consistently courteous. Brandon Williams handles my account and is truly top notch in every way. He is very responsive and customer focused!

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Stephanie Chaddick
3d ago

Very unfortunate experience with this agent & State Farm over a hail/roof claim. Agent very often not in the office.Several young new employees who were not professional much less knowledgeable. Older employees with a “don’t care” attitude and very poor follow through . I had to hire a public adjuster and appraiser to go after State Farm which cost me about $4,000 but I finally got a new roof. The broker/agent cautioned me not to do that; “not a good idea.” So glad I did ! This agent doesn’t explain your policy or update you about changes on your anniversary of your renewal… EVER! State Farm is not a great company … ask other insurance brokers and roofers … . They all have horror stories about State Farm!

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Fred Sandoval
3d ago

I love the State Farm Branch office. Brandon Williams is my Account Manager and always takes the time to take my calls and answers my questions. If he is not available to talk he always calls me back in a timely manner. Everyone that I have spoke with at this office has been very professional and makes me feel at ease. Thank you State Farm!!

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