Sugarhouse Parlour Hairdressing ✂

Jade is amazing! I highly recommend booking with her she can do it all! She is kind, funny, fast, and will give you exactly what you want! It’s always a fun relaxing day in the salon when I book with Jade.

I visited this salon about six months ago, and honestly, several things shocked me — unfortunately, in a bad way. First of all, my hair was cut about three inches shorter than I specifically asked for. I came in with very long hair and left with very short hair, even though I only wanted a medium length and to trim the split ends. Second, I was seen by a completely different stylist than the one I booked with, and nobody even explained it to me. Third, the stylist was in such a rush that not only did she cut my hair much shorter than requested, but the haircut was also uneven. On top of that, she spent almost half the time on my appointment compared to what had originally been scheduled. I would recommend to the stylist who worked on my hair getting her eyesight checked by an ophthalmologist.

I love this salon and love Jamie! She is my go to hairstylist! She has not only cut my hair but has also colored and styled it! She has also cut both of my girls hair and does an amazing job! I will never go to anyone else as long as she is doing hair! If I could give her more than 5 stars I definitely would!

I would not recommend Maggie based on my most recent experience. I’ve been a client for about two years, which makes this situation especially disappointing. During my consultation, I showed a Pinterest photo and was told it was achievable. At no point during the consultation was I told that my hair would not be able to reach that result. That information was only shared after my hair had already been dyed and while it was being washed at the bowl, when it was too late to make a different decision. The final result came out very warm and yellow on the ends, with an uneven, ombre-like effect that I did not ask for. Even at the end of the appointment, it was acknowledged that the color was warmer than intended. After seeing my hair in natural lighting, I reached out respectfully to ask about correcting the tone. Instead of offering a complimentary fix or even a partial refund, I was told any correction would require an additional charge and that my expectations were the issue. I later went to another professional for a second opinion, and they were genuinely confused as to why my ends were left so yellow. That stylist corrected my hair easily with the proper toner and achieved the cool, ashier result I originally wanted, explaining that this was a straightforward fix that could have been done initially. I’ve only ever needed one minor correction in the past, and otherwise my experiences had been positive, which is why this was so upsetting. The lack of accountability and defensive communication afterward made the situation feel dismissive and truly frustrating. Hair requires trust, and unfortunately this experience broke that trust. I won’t be returning.

Laura at Sugarhouse Parlour is amazing! She did my daughter’s hair today and it turned out so beautiful. The space is stylish, calm, and welcoming. Highly recommend—ask for Laura!