
Sutter Care at Home - Timberlake (San Leandro)
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Sutter Care at Home - Timberlake (San Leandro) is listed on FindALoco in San Leandro, CA with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
Sutter Care at Home - Timberlake (San Leandro) is a home health care service serving patients in San Leandro, California, from its location at 2953 Teagarden St. Customer feedback points to a patient-focused experience for people learning about sleep apnea and CPAP equipment. With weekday hours from 8:00 AM to 5:00 PM, the San Leandro office provides a local setting where patients can receive clear, practical guidance during the workweek. The business holds a 4.9 rating based on 284 reviews, reflecting many customers' positive experiences.
CPAP education and equipment support stand out in the reviews for Sutter Care at Home - Timberlake. Patients describe receiving thorough explanations of how a new CPAP machine works, how to operate it correctly, and what to do when troubleshooting is needed. One commonly mentioned need is finding a CPAP mask with a more suitable fit; reviewers note being guided through mask options and machine use with care. Feedback also describes help understanding sleep apnea, sleep-study information, and how prescribed equipment may support a patient's care plan.
Reviews specifically recognize a respiratory therapist named Lorna for being knowledgeable, attentive, pleasant, and willing to answer detailed questions. Customers say she takes time to explain information rather than rushing through an appointment, which can be especially meaningful for someone who feels uncertain about starting CPAP therapy. The atmosphere described is calm, conversational, and reassuring--more like a supportive discussion than an impersonal equipment handoff. That approach may help patients feel more prepared to use their machine at home.
This San Leandro home health care service can be a practical choice for people who are new to CPAP, concerned about an older mask, or looking for straightforward instruction on daily operation and common issues. It may also suit family members who want a clearer understanding of the equipment their loved one has been prescribed. For patients in San Leandro and nearby East Bay communities, the focus described in reviews is on asking questions, receiving understandable answers, and leaving with greater confidence about CPAP use.
Sutter Care at Home - Timberlake (San Leandro) is open Monday through Friday, 8:00 AM to 5:00 PM, and is closed Saturday and Sunday. Before visiting, patients can confirm appointment details, current service needs, and any equipment they should bring. At 2953 Teagarden St in San Leandro, CA 94577, the business offers a local point of care for CPAP-related education and support grounded in the attentive service customers consistently describe.
Ratings & Reviews
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Sign in to reviewI would like to give a shout out to Lorna who came to explain to me my sleep apnea situation and how to use the CPAP machine. She is very thorough and very attentive to all my questions that were critical in helping me make an informed decision about the use of the machine. I wish all these visiting nurses of Sutter Health is as competent and professional as she is.
Awesome experience at my appointment. I had some concerns about my old cpap mask. Lorna helped me pick out a new mask that would fit me best. She took her time to show me how to properly operate the machine and how to troubleshoot in case there are issues.
Had great visit with Lorna. She did a great job of explaining all about how my new CPAP worked. She was so congenial it was just like sitting and talking with a friend. 100% good experience.
Had a great experience. Lorna was knowledgeable, thorough, pleasant and took the time to answer all of my questions. While I certainly wasn’t excited about using a CPAP machine, Lorna made the process completely seamless! Much appreciated!
Lorna, the respiratory therapist, was absolutely outstanding. Her experience, knowledge, and professionalism truly stood out. I wish my doctor had taken the time to explain my sleep study results and how to interpret them in relation to how the prescribed equipment is meant to improve my health. Lorna did exactly that. She clearly explained what the BiPAP is designed to do, why it was prescribed, and how it should help improve my overall health. I now have a much better understanding of my condition and the treatment, and I feel confident and hopeful about seeing improvements in my health.
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