Texas Department of Public Safety
About
Texas Department of Public Safety is listed on FindALoco in Plano, TX with address, phone, website, hours, and map location. Common services and related keywords include Driver's License Office.
Navigating state licensing and official identification requirements is an essential part of settling into daily life in North Texas. The Texas Department of Public Safety location in Plano, TX, serves as an essential driver's license office for local residents, newcomers, and commercial drivers alike. Conveniently situated at 825 Ohio Dr, Plano, TX 75093, this official state facility provides a structured and dedicated environment for handling a wide array of licensing needs, road testing, and state-issued identification credentials.
At this Plano, TX center, visitors can complete crucial tasks such as applying for a first-time Texas driver's license, renewing an expiring card, updating residential address details, or obtaining an official state identification card. The facility also conducts official behind-the-wheel road examinations administered by licensed examiners who evaluate practical driving skills. With the state's modernized scheduling structure, the location primarily operates through an online appointment system, helping manage daily visitor flow and guiding applicants directly from check-in kiosks to designated service counters.
Community members often appreciate the professional attitude and courteous guidance provided by the desk staff and greeters at this branch. Despite the routine challenges that often come with government administrative visits, many patrons describe this location as clean, organized, and orderly compared to standard motor vehicle centers. First-time drivers, parents accompanying teen drivers, and long-term Texas residents regularly visit this site to fulfill mandatory state driving requirements in a secure and professional setting.
To make your visit as smooth as possible, preparing all necessary identification documents, proof of Texas residency, and vehicle inspection records ahead of time is highly recommended. The office operates Monday through Friday, opening at 8:00 AM each weekday, with extended afternoon hours until 6:00 PM on Tuesdays to accommodate busy work and school schedules. Whether you are transferring an out-of-state license or taking your practical road exam, the Texas Department of Public Safety in Plano offers an accessible, structured pathway to staying fully licensed and road-ready.
Ratings & Reviews
Sign in to share your review.
Overall, for a DMV, this was probably the best experience I've ever had. In terms of smoothness of process, the kindness and orderly guiding of the staff, and the cleanliness of the facility. I did have to drive an extra 20 minutes to come here, instead of my local DMV, but it was worth every minute. Highly recommend this location.
A true 5 Star Experience here today! It’s been a long time since I had to go in person to the Department of Public Safety for a license renewal, but lucky me, this was my year. When I got my notification, I learned they now operate on an appointment system. I made my appointment and the next available was one almost one month away. Today was my day… An appointment I was dreading could not have gone smoother. I checked in 30 minutes prior to my appointment (the maximum allowed). I didn’t exactly clock how long it took me, but I was in and out and back on the road well before my scheduled appointment time and the person I worked with could not have been more pleasant!
The staff were all polite, professional, and helpful, and the office itself was well organized. However, I don’t understand the purpose of the appointment system. I was instructed to arrive 30 minutes before my scheduled appointment, but then had to wait another 40 minutes after my actual appointment time before being called. If appointments are supposed to reduce wait times, the system isn’t accomplishing that. It also seemed that the scheduled appointment time wasn’t being followed consistently. If someone arrived before you—even if their appointment was later—they could still be called ahead. So what’s the point of assigning appointment times and asking people to arrive 30 minutes early if those times aren’t honored? The staff deserve credit, but the appointment system needs significant improvement.
Truly confused why it was a 50 min wait for a DL renewal. It was not busy and is by appointment only! The black woman with long hair was not helping everyone that walked in and is too slow. To be the greeter/ attendant when people walk in, they need to get every single person and make sure they have gotten documents needed before appt. She failed to do that and missed me. DPS employees need to be efficient, fast, sharp and hustle not lollygag.
1st time visit Plano DPS office today .. all staffs doing great job given proffesional yet efficient experiences to applicants, from staff infront checkin kiosk greeting asking your need then direct to counter 3 by Jessica proceed to Ms Peggy as roadtest examiner with details, all staffs address every applicant need without delay, fast, direct to the point and accurate w/o error 👍🏼 that You could not expect more , within 40 minutes already done and back to work 👍🏼
