The 14 Karats
About
The 14 Karats is listed on FindALoco in Berkeley, CA with address, phone, website, hours, and map location. Common services and related keywords include Jeweler.
The 14 Karats is a jeweler in Berkeley, California, serving shoppers from its College Avenue location at 2910 College Ave, Berkeley, CA 94705. For people looking for a Berkeley, CA jeweler, the shop is a local place to explore jewelry with an emphasis, in customer stories, on pieces connected to life events and personal meaning. Its setting on College Avenue makes it relevant for nearby Berkeley residents who prefer an in-person conversation when considering a ring, a resize, or care for a personal piece. The neighborhood address also places it within Berkeley's everyday shopping landscape rather than an online-only transaction.
Wedding jewelry is a recurring theme in feedback about The 14 Karats. Customers have shared appreciation for wedding bands and for a wedding ring originally made by the shop. One long-time customer described returning after an injury required the ring to be cut off, then having it resized; that review specifically notes that the completed work was provided without charge. Another customer brought in a special silver ring with lapis lazuli inlay for resizing and felt the result justified the fee. These individual experiences make the shop a consideration for people seeking wedding rings or ring resizing in Berkeley, while each project should be discussed directly.
The available feedback presents a useful, balanced picture of the shop's atmosphere and service. The 4.6-star rating from 56 reviews includes warm praise for the jewelry and completed resizing work, with reviewers describing certain pieces as meaningful reminders of commitments and milestones. At the same time, some reviews report feeling unwelcome or finding staff interactions unfriendly. Experiences can differ, so visitors who have specific questions about a repair, a resize, anticipated timing, or cost may benefit from setting those expectations clearly at the start. This straightforward approach helps ensure the service matches the importance of the piece being entrusted to the jeweler. The reviews are most helpful when read as individual accounts rather than a promise of identical service for every visit.
The 14 Karats is open Wednesday through Saturday from 11:00 AM to 5:00 PM and is closed Sunday through Tuesday. Those hours give Berkeley customers a focused daytime window to bring in a ring, discuss wedding jewelry, or ask about a piece that needs adjustment. Whether the need is a commitment ring or care for a treasured item already owned, The 14 Karats offers a recognizable College Avenue option for local jewelry conversations in Berkeley, CA during a regular business-day visit.
Ratings & Reviews
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Sign in to reviewThe owners, Jon and his wife, seem to have their favorite customers. Their attitude came across as snobbish, and they certainly know how to make customers feel unwelcome. Whether they are selectively friendly to certain customers or this is simply how they treat people in the Bay Area’s Asian community, the experience was disappointing. If you’re a person of color—particularly Black or Brown—you may not feel welcomed here. The level of customer service was extremely poor. Ironically, the person guarding the door, a Black employee, was by far the friendliest and most polite person in the establishment—much more courteous than the owners themselves. If I could, I would give 14 Karats zero stars. The only reason this review gets one star is because of the excellent door attendant.
These guys are the best. I bought my wedding ring there decades ago. I needed it cut from an injured finger and resized. They called to say it was ready. I asked how much it would be and Mr. Moriarty said, "I made this ring. There's no charge." As I said, they're the best. Bob
I brought 14 karats a beautiful silver ring with lapis lazuli inlay. They charged what I thought was a very high fee to resize it, but it was worth it because this was a very special ring that I had purchased in Mexico. I was informed that it would be ready within one week. When I tried to check on it, I got a somewhat rude rebuff from the jeweler. I was less than pleased with the customer service but I waited for an additional 2 weeks before I got a quizzical message that there had been some 'problem' with resizing the ring. The 'problem' was that they had cracked the stone in 2 places. Now my beautiful ring has 2 hairline cracks in the stone. So basically I paid a lot of money to get my ring cracked. I don't even think they fixed anything. Please don't let this man resize your ring unless you would like to share my experience.
Thank you Lily and Jon; you guys are truly gems. We love our beautiful wedding bands. I'm so happy to have had you in my life for so long and honored that your jewelery will immortalize our beautiful commitment.
the staff here are so unfriendly and tbh down right nasty.... i needed to have some jewelry resized and they were able to do the work, it's just unfortunate that the had to be so unpleasant especially when i was a paying customer.
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