The Spa at Fairmont Grand Del Mar

Brought my premium clients to an exclusive luxury spa resort in San Diego for a wellness and business retreat while discussing their significant real estate investments. The world-class spa facilities and Five-Star resort amenities created an exceptional setting for relationship building. My clients appreciated the rejuvenating experience combined with valuable property investment discussions in a serene environment. The sophisticated setting was perfect for entertaining ultra-high-net-worth clients. Excellent venue for luxury client retreats and relationship building. Highly recommend for the most exclusive client experiences.

This review is for the fabulous spa at the hotel. I decided to treat and pamper myself for my 40th birthday celebration. And it was well worth it! The moment I arrived I had an amazing and luxurious experience. The staff is very friendly, professional, and gave me some marvelous surprises that made my day special. Special shoutouts to the Sarahs (there are two of them), Josie, and Kyoko, for being such lovely and kind staff. And thank you Bogden for the amazing hot stone massage and for working out the tension as I slept so well that evening. I love the ambiance of the spa and would definitely go back. Thank you again!

The Grand Del Mar Spa is undeniably beautiful, but unfortunately, our recent experience was terrible. The quality of customer care is sorely lacking. My husband and I booked treatments after a long, busy work week, hoping to relax and start our Labor Day weekend on a high note. Instead, it turned into a disastrous experience. A woman—clearly intoxicated—was roaming around both the outdoor co-ed area and the women’s locker room, carrying an alcoholic beverage everywhere she went. She was stumbling, literally jumping on strangers’ backs, loudly talking about how she disliked her body post-pregnancy, and making crude remarks. She was also on her cell phone—making video and speakerphone calls—while her baby cried in the background at home. The loud crying carried through the calls and echoed throughout the spa’s private dressing areas, completely disrupting what should have been a serene space to relax, unwind, and disconnect from technology. What was most disturbing was that the staff was informed about her, and no follow-up was made to guests like me who had a very poor experience due to this woman. The woman even admitted to an attendant that she was drunk, yet no action was taken until I personally had to intervene and warn them that she should not be driving. Eventually, they arranged for her to leave her car and take an Uber, but the situation should never have been allowed to escalate in the first place. I immediately complained and was assured that management would follow up with me. No one ever called. I phoned again, and still, there was no response. For a property that markets itself as a sanctuary of wellness, this lack of care and follow-through is inexcusable. I take no pleasure in writing this review—especially since I have previously praised Addison at The Grand Del Mar on my travel blog—but this was such a disappointing and unprofessional experience that it must be shared. Until the spa takes customer safety, service, and follow-up seriously, I cannot recommend it. We did have a lovely dinner at Amaya, but because of such a horribly unpeaceful spa day, we almost cancelled dinner. Thankfully, we didn't and had a good meal and great service there.

Fabulously clean facility. Includes validated valet parking with service. Loved the segregate clothing optional women’s spa area with jacuzzi, private patio, lounge, changing area, wet and dry saunas, showers and treatment rooms. Staff assured me the men’s side was identical facilities if you wanted to bring a friend. Robes, towels and shower items provided an immediately along with snacks and a variety of fruit waters. Slippers, and other toiletries upon request. My massage service was outstanding along with the mud and Swiss shower. The 85 degree clothed coed outdoor pool and very hot tub (super toasty temp) was beautiful and the poolside service was delicious. I ordered a virgin pina colada off the menu and it was delicious. Relaxing quiet atmosphere (we went on a Wednesday morning though) Everyone from the valet to the spa front desk staff to the pool was so kind and attentive and encouraged us to explore the grounds and restaurants. Will most certainly be back.

The massage service and swimming pool here are very good, the staff take care of me carefully and meticulously. I ordered lunch right by the lake and they served delicious food, there were always 2 staff on duty. You should try to come here when you have the chance