Verified Insurance agency

Tram Ly: Allstate Insurance

Garden GroveOpen nowCloses at 6:00 PM

About

Tram Ly: Allstate Insurance is listed on FindALoco in Garden Grove, CA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

Located on Brookhurst Street in the heart of Garden Grove, California, Tram Ly: Allstate Insurance is a locally operated insurance agency serving individuals and families throughout Orange County. As part of the nationally recognized Allstate network, this office combines the resources of a major provider with the personal attention of a neighborhood agency. Whether you are shopping for your first policy or reviewing existing coverage, the team here works to match clients with options that suit both their needs and their budget.

At the center of the operation is Tram Ly, a licensed agent who takes a hands-on approach with every client. She is often joined by colleague Jason, and together they focus on making insurance concepts easier to understand. Multiple reviewers describe their interactions as knowledgeable, caring, and patient — qualities that matter when navigating something as detail-oriented as insurance. The team is known for walking customers through policy details, answering questions clearly, and helping people feel confident about the choices they make.

The agency offers a range of Allstate products, including auto insurance, renters insurance, and homeowners coverage. A recurring theme in customer feedback is the effort the team puts into finding competitive rates and discounts. Several clients have noted that switching to this office from other providers resulted in meaningful savings over time. For anyone in the Garden Grove area who wants to explore whether better pricing is available, a conversation with Tram and her team can be a worthwhile first step.

The atmosphere at the office tends to be relaxed and straightforward. Clients who value clear communication and a responsive agent relationship often find this agency to be a good fit. It is particularly well-suited for Vietnamese-speaking residents in the community, as the team can assist in both English and Vietnamese, removing language barriers that sometimes make insurance feel more complicated than it needs to be. Walk-in visitors and scheduled appointments are both welcome during regular business hours.

The office is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on weekends. Its address at 14180 Brookhurst St, Garden Grove, CA 92843 places it conveniently within reach of nearby neighborhoods and businesses. With a 4.7-star rating based on 56 reviews, Tram Ly: Allstate Insurance has built a solid reputation among those who have worked with the agency. If you are looking for a local insurance professional in Garden Grove who can help you review your current coverage or explore new options, reaching out to this team is a practical place to begin.

Ratings & Reviews

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James Tran
7h ago

I appreciate the level of care Tram (main rep) and Jason help explaining to me any insurance questions I have. They are knowledgeable, understanding and they do their best to find the most discounted prices. At the end of the day it is how much you are able to save that adds up.

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Lynda H
7h ago

Does not help you out with the explanation on the changes . Feel like I am getting scammed. Was double charged first month and was told through the call about California passing a law about it. Asked for documents and never received any at all! Another issue was that my rates went up and unsure why when I was told I am a good driver and I am on the top tier…. Doesn’t make any sense! Again also asked for documents and still nothing! The customer service said everyone’s complaining about it and starts talking about how California and its inflation but I don’t care how he feels about it I called to get documents with the changes and I feel like this a scam they’re running with the unknown rate increase and the double charge for insurance in the first month.

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Liem Nguyen
7h ago

Tram Ly and her team are always on top of their game providing any important information regarding our insurance needs. My experience when talking with her usually left me in comfort knowing I’m in good hands. Overall, I’m satisfied with her service and would recommend anyone that are in need of a trustworthy agent.

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Wednesday Castillo
7h ago

Switched to Allstate from Progressive for my renters and auto insurance after being with them for years and I have to say it was the best decision ever. Tram and Jason are very caring always there ready for whenever you need them. Besides on saving lots of money they are real professional and honest. I recommend if you want any type of insurance or just thinking on switching.

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Mariela Duran
7h ago

Don’t come here. She has the worst attitude and does not mind showing you she doesn’t care.

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