

Trucordia - Arlington
About
Trucordia - Arlington is listed on FindALoco in Arlington, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Trucordia - Arlington is an insurance agency serving people and businesses in Arlington, Texas. The available customer feedback points to a team that helps clients understand coverage, get questions answered, and manage insurance needs with attentive service. Whether you are arranging coverage for a business, reviewing a home or auto plan, or considering life insurance, the agency’s staff can help you discuss your options and work through the process. Its 4.5-star rating across 22 reviews reflects a range of customer experiences, with several reviewers especially highlighting responsiveness, professionalism, and reliable support.
Customers describe an approach centered on communication and follow-through. One reviewer praised account manager Andrea Rao for responding promptly to calls and emails, keeping an eye on the account, and reaching out when a deadline might be missed. Others mention agents who take time to answer questions and explain next steps. That kind of practical, ongoing assistance can be valuable when insurance details feel complicated or when you need help staying on top of an existing policy. Rather than treating each interaction as a one-time transaction, reviewers say the team is willing to remain engaged as needs arise.
The agency’s reviewed services include business, home, auto, and life insurance. Customers mention help obtaining insurance needed to start a business, support with home and auto coverage, and assistance switching auto plans. One reviewer said Chris Swanson made an auto-plan transition feel smooth and simple, while another credited Erin Gaffney and her team with answering questions and moving quickly through the process of arranging business insurance. Reviews also describe conversations about finding competitive rates. Coverage, eligibility, pricing, and available options depend on individual circumstances, so prospective customers can contact the agency to discuss what may fit their needs.
For local residents, families, and business owners in Arlington, Trucordia - Arlington may be a good fit if you value accessible service and a team that helps explain insurance decisions. Feedback describes staff as knowledgeable, professional, and willing to assist, including support that customers have relied on over many years. The overall tone is practical and personal: ask questions, compare options, and get help with a new policy or a change to existing coverage. The office is listed as open Monday through Friday, 8:30 a.m. to 4:30 p.m., and closed Saturday and Sunday. Contact the agency to confirm current availability and discuss your insurance needs.
Ratings & Reviews
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Our account manager, Andrea Rao, is exceptional. She is immediately responsive to any and all calls and emails, and has extraordinary problem-solving skills. She keeps an eye on our account, and makes the time to reach out if she feels like we might be at risk of missing deadlines…and has helped us to recover when we actually have made a mistake with any of the challenging administrative issues that can occur with insurance. She is kind, cheerful, and generous with her time and attention. We are more than happy to be working with her and would recommend her highly to anyone looking to change their relationship with their insurance company!
Caroline is a remarkable agent. She is not only extremely knowledgeable but also exudes professionalism in every interaction. …
Erin Gaffney and her team went above and beyond to help get my business started by getting us the insurance it needed. They worked tirelessly to get all my questions answered and made the process as seamless and fast as possible.
Customer service is 10/10. The staff is always willing to assist and ensure you’re receiving the lowest rates with your home, auto and life insurance. My husband I have been with this group for over 15 years. Very reliable and trustworthy company.
Recently switched auto plans using American Elm. I had an excellent experience working with Chris Swanson who went above and beyond to make the transition smooth and simple. Great customer service and the savings was the icing on the cake. Cannot recommend them enough.
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