TS Insurance
About
TS Insurance is listed on FindALoco in Katy, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Broker.
TS Insurance is an insurance broker serving Katy, Texas, from its office at 1526 Katy Gap Rd #202, Katy, TX 77494. For individuals, families, and local business owners looking for insurance options, the agency is a local point of contact for conversations about coverage, quotes, and policy needs. With a 4.9 rating based on 107 reviews, TS Insurance is frequently recognized by customers for responsive support and attentive service.
Customers often mention team members Eva, Vivian, and Gabriel when describing their experiences. Reviews highlight help with time-sensitive policy requests, careful follow-up, and an effort to understand a customer's situation rather than treating insurance as a one-size-fits-all purchase. One reviewer specifically shared that Vivian was helpful and attentive throughout the process, while others noted Eva's knowledge and willingness to assist when a policy was needed quickly. That personal availability can be especially valuable when questions arise around timing, documents, or coverage choices.
Based on customer feedback, TS Insurance is a resource for home insurance, auto insurance, bundled home-and-car policies, and commercial insurance inquiries. Several customers describe contacting the Katy insurance broker for a quote and later choosing additional coverage after receiving help from the team. Commercial clients have also praised the agency's assistance in locating policy options after receiving higher quotes elsewhere. Because insurance needs and eligibility vary, it is helpful to discuss the details of a property, vehicle, business, or existing policy directly with an agent before making a decision.
The office maintains weekday hours from 8:00 AM to 5:00 PM, Monday through Friday, and is closed on Saturday and Sunday. TS Insurance may be a good fit for Katy-area residents and businesses who prefer direct, local guidance while exploring insurance coverage. Customers seeking a competitive quote can benefit from being clear about whether they want preliminary pricing, an application, or a policy change, and from asking questions about each step of the process. This practical approach helps create a clearer experience while working with an insurance broker in Katy, TX.
Ratings & Reviews
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Sign in to reviewEva is always ready to help when we need a policy in a rush, highly recommend TS Insurance for their great customer service! Thank you!
I had a fantastic experience with TS Insurance, particularly with agent Vivian. Their team was incredibly helpful and attentive. Vivian went above and beyond to assist me and ensure that all my insurance needs were met. Their dedication to customer service truly stood out. I'm grateful for their expertise and willingness to help. Highly recommended!
From my recent experience with TS Insurance, be very wary of the undisclosed actions TS Insurance may take when you approach this company simply for a competitive insurance bid. I came to this company on Jan 10th for a home insurance quote only, and not to complete an application to purchase a insurance policy from them. However, the owner, Eva Rodriquez, issued a credit check on me to perform a competitive "quote" under the company name, DEG Investment Inc. which was infirmed to me on Jan 23rd when I received TDOI Use of Credit Information (Form CD-1) disclosures from several insurer's, Agricultural Workers Mutual Auto Insurance Company (in Texas) and MS Transverse Specialty Insurance Company (in New Jersey). The CD-1 disclosures imply these companies are permitted to use my personal credit information without my permission or knowledge. TS Insurance did not disclose they will require a credit check in order to provide me a quotation and failed to disclose they would expand my insurance interests to the auto insurance companies even though this was not requested by myself. I find this companies behavior unacceptable.
TS Insurance is the best! I contacted TS originally looking for home insurance, and now I have the whole bundle, home and car insurance from TS. The customer service from TS has been amazing and I have been able to save $$$ From my first call with Eva, I quickly realized how knowledgeable she is in the insurance industry. Since then I can attest that any time I’ve needed assistance, Eva and her team quickly reached out to assist me. I honestly, have nothing but praise to give to TS Insurance. Thank you for for the great work you do!
The Commercial Department was out of this world exceptional. After receiving outrageous quotes from other companies, I am extremely happy that I called TS Insurance to get a quote. The service is exceptional, and the price was phenomenal. Eva and Gabriel went above and beyond, finding me a policy that lowered my premium by more than half. I am very happy with this business and will definitely be recommending them to anyone who needs any type of insurance.
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