U.S. Tours AND VACATIONS

Do you want to travel to Viet Nam?!. Let’s go to Mr. Thanh USTOUR!! He was helping me a lot with my paperwork for travel last month, and I find out that was a good choice, because a lot off people I saw on the trip they was so confused with the Covid test and vaccination paper document …! I am glad that I came to USTOUR for my ticket. Thanks Mr. Thanh !!! (At first I bought CheapTickets online myself and in the last minutes they cancel my trip twice!!!)

Desperately needed to travel to Vietnam amidst this pandemic due to family emergency and Mr. Thanh went above and beyond to make sure that I was able to book a flight as soon as possible. Mr. Thanh was always kind, dependable, honest, and straightforward. He took the time to answer all my questions and was always prompt! I highly highly recommend and will 100% be coming back.

This travel agency isn't like any other places that just takes your money and leave you wondering. Mr.Thanh was very through and diligence thru the whole process, especially during this pandemic times. He was very knowledgeable to the point where even the clerks at the air port didn't even know and was about the policy changes and necessary paper work needed to travel. Highly recommended will for sure to return for future travel plans. Thank you Mr.Thanh for making my trip so much less stressful. I really appreciate it.

On Google it says there is 2 locations, I assure you this is the only one but they just have multiple numbers. I called several times the day prior to coming here and they aren't keen to picking up. I came here to specifically do a 5 year visa for Vietnam. The lady helping me kept insisting I have it attached to my passport and every single time I told her no (3 times). When it came to paying they ONLY accepted cash. Now the reason for the 1 star is because everywhere charges $70 (US tours in San Jose and the consulate). They wanted $80. When I asked why, Mr. Thanh told me that's how much it is for the paperwork and it's been $80 for "the longest time." I told him I called US tours in San Jose a week ago and they said it was $70. He kept saying it's been $80 for the LONGEST time and even pointed out that everything went up in price like a bowl of pho. I told Mr. Thanh that paperwork and a bowl of pho are two separate things, and when asked how long ago did the price go up since I just called San Jose, and he was unable to tell me. He just diverted and said "it's been more for the longest time and a bowl of pho is expensive now" while looking down and away from me... I don't respect being lied to and I don't respect being ripped off. If you're hungry and you want a bowl of pho just ask, don't make these rude and irrelevant remarks. Save yourself the headache, old school mannerism, and your money and get it done somewhere else. I do not support shady people or a shady business mentality where you can't even look at me as you lie and tell yourself I was born yesterday. My interaction with Mr. Thanh and his wife were all in Vietnamese, so this wasn't a language barrier or miscommunication.

Uncle Thanh was very helpful and friendly with a reasonable price package for an old and first time person coming to the US. My Mom arrived in SFO on 9/11 by herself without any issues even though she didn't speak a word in English. Thank you so much.