Verified Insurance agency

Van (Von) Le - State Farm Insurance Agent

San JoseClosed nowOpens tomorrow 9:30 AM

About

Van (Von) Le - State Farm Insurance Agent is listed on FindALoco in San Jose, CA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

Van (Von) Le - State Farm Insurance Agent is a trusted insurance agency serving San Jose, CA, offering a local office where clients can talk through coverage questions with a team that is known by many long-time customers for being responsive and professional. Conveniently located at 301 N Jackson Ave Ste 12, this agency is part of the everyday fabric of East San Jose for drivers, households, and individuals who want a familiar contact for insurance matters during the workweek. The office is open Monday through Friday from 9:30 AM to 5:00 PM, making it a practical option for nearby residents who prefer in-person help or direct phone and email communication.

For people searching for an insurance agency in San Jose, California, this office stands out for its strong local presence and the kind of continuity that many customers value. Several reviewers mention staying with Van (Von) Le - State Farm Insurance Agent for years, and in some cases for decades, pointing to a relationship-based experience rather than a one-time transaction. Clients often highlight clear communication, quick replies, and patient assistance when handling accounts or explaining next steps. Team member Tuyen Pham is specifically mentioned in reviews for being kind, professional, and helpful with account support and discount-related questions, which gives prospective customers a clearer picture of the office’s day-to-day service style.

The agency appears to be especially useful for people who want help managing ongoing policy changes and practical insurance questions over time. Reviews reference assistance with account maintenance, policy updates, and guidance on available discounts. One customer also shared a positive experience managing multiple vehicles in the household, noting appreciation for smooth support when changing or modifying insurance. That makes Van (Von) Le - State Farm Insurance Agent a relevant choice for drivers, families, and busy households in San Jose who may need an office that can respond as life changes. The atmosphere described by supporters is professional, approachable, and service-oriented, with value placed on being able to reach someone directly when needed.

As with many established local businesses, customer feedback reflects a range of experiences. The agency holds a 4.5 rating from 23 reviews, with many loyal clients praising the office for responsiveness and long-term care, while at least one review expresses frustration about claims support. For prospective customers, that mix can be a useful reminder to ask detailed questions about coverage, claims processes, and communication expectations before choosing a policy. In local SEO terms, Van (Von) Le - State Farm Insurance Agent remains a notable insurance agency in San Jose, CA for people who prefer a neighborhood office, weekday availability, and a team that many reviewers describe as attentive, helpful, and easy to work with.

Ratings & Reviews

4.523 reviews
5
4
4
0
3
0
2
0
1
1
I
Irene Vielma
16h ago

I would like to thank Tuyen Pham for all of her help with my accounts. She is always very professional and kind when handling my accounts. I’d also like to thank her for her patience. She is amazing to work with and I would recommend this agency to anyone!

R
Rod
16h ago

Had them for years until I was involved in an accident and I needed them and they were 0 help. All they did was a whole lot of claim malpractices. Bad faith. Didn’t even properly investigate. Had the worst claim adjuster by the name of James Miller who claims to be a claim specialist. Got upset when I demanded a supervisor because he was being dodgy and evasive.

A
Aleli De Asis
16h ago

I have been with State Farm, Van Le for more than 10 years now and I have no complaints. Each time I ask for a discount, her office manager, Tuyen, is always quick to respond with instructions how I can avail of applicable discounts. Not only that, I have tried reaching out to several companies offering vehicle and home insurance bundle, so far, State Farm's Van Le quotes and price bundles are very competitive and more comprehensive than others. I am glad I stayed with this insurance because no other insurance companies can match what they offer. I am a very happy customer.

E
Elizabeth Gaffney
16h ago

My agent, Van Le, is the BEST! She's professional and a pleasure to deal with. I have been with Van for over 20 years. Great customer service. Always has the answers for me and is quick to respond to my emails and phone calls. Love that I can pick up the phone and call Van’s office and get an immediate answer. Van's staffs are super responsive and it's always a pleasure to work whether I have a question or need to update a policy, etc. This is one reason I remain a loyal customer. I highly recommend this agency for any insurance policy you may need.

B
Barry Ford
16h ago

I have been with State Farm over 40 years and been with many agents as I moved around the Bay Area. I have as many as 9 vehicles in my household and constantly changing them. It was not until I changed to Van Le agency that I had a perfect agent where I would change cars or modify an insurance and it was always perfect. All other agents screwed up, changing the wrong car, forgetting to add a car that I called about or not telling me about potential cost saving things I could do. I would like to add that Tuyen is the person I dealt with mostly and she is very bright and never makes mistakes and knows her way around all the software systems with complete ease.

HomeDiscover
ClassifiedsAccount