Vientiane Auto Repair

I was recommended this auto shop by a good friend who had positive experiences So when my Subaru broke down recently, I brought it here and was very happy that I did. Their office staff is friendly and their mechanic. Brandon is absolutely amazing. I’ve now brought my car to them twice and he’s called me personally both times to explain in detail what’s happening with my car and worked with me during a difficult time. They also had my car working again within a day or 2. This is the most honest and affordable auto shop I’ve ever been to and as long as I live in the area, I’ll never go anywhere else.

my car was here for three weeks with zero communication from the shop. I called them once per week looking for updates about my car; twice, the mechanic was not in the shop, and on the third call (week three), he said there was nothing wrong with my car. I was out a car for three weeks and they found nothing. That said, I can’t speak on their actual work and the quality of it. Went to pick up my car and my gear shift knob was missing, although I had a gear shift knob when I brought my car in. They said they would replace it since it happened under their watch, which would’ve been nice but it has been almost a month and no update on if they have the part to replace it. They haven’t called once to update me. Lastly, after their three weeks of looking at my car and finding nothing wrong, I picked my car up and it wouldn’t drive more than a few miles. Took it to another mechanic and immediately they found my head gasket was blown, and they didn’t know how a past mechanic wouldn’t be able to diagnose that. Would not recommend due to the lack of communication and urgency, and seeming lack of knowledge. Extremely unprofessional in my opinion, even if they do excellent work.

I have been coming to this Auto shop for 20 years. I love the customer service, pricing quotes and mostly they do an excellent job every time!! Cheers🍻 💗 You Sukon …

It's every car owner's hope to find a honest mechanic shop that doesn't charge you an arm and a leg. I was referred to this small shop last year. The owner is from Loas. He, his son and a cousin son-in-law are the main mechanics. I have a 1st Gen 1999 CRV that needed different work done over the last year. Their diagnoses are always spot on. The repair work is good every time and never asked you to do more than your car needed. Their prices are the most reasonable compare to all the other shops I have been to over the years. I even had them custom installed some aftermarket fog lights. I posted 2 pictures of all three of them working to finish the installation at the end of a long work day. Despite how much time and effort it took them, they still only charged the very reasonable price they quoted me. It's one of those old school, honest, hard working businesses that are hard to find these days. Highly recommended!

Vientiane has great customer service, great prices and quality work. I had car trouble right by there shop and they were able to quickly fit me in and fix my car effeciently and thoroughly! I'd recommend to any and everyone who needs their car worked on!