Vital Support Home Health Care Agency

Vital Support Home Health Care Agency is a home health care service located at 1310 E Sedgley Ave in Philadelphia, PA 19134. For people looking into home health care agencies in Philadelphia, the agency is a local option to contact about services for a patient or a family member. Its address places it in the city’s 19134 ZIP code, and its office hours are Monday through Friday, 8:30 a.m. to 5 p.m. The agency is closed on Saturdays and Sundays. Because hours and service availability can change, it is sensible to call the office to confirm current details and ask what support may be available for your situation.

Customer feedback points to experiences with both care and the agency’s coordination and office processes. Some reviewers describe positive, ongoing relationships with Vital Support and say staff members have been helpful to patients and caregivers. One reviewer, who had been with the agency for more than two years, praised the care and mentioned a helpful conversation with a staff member. Other reviewers specifically commend coordinator Edda de Jesus for patiently helping a family arrange services for a mother and answering questions. These accounts suggest that people seeking guidance may value clear communication with a coordinator as they learn about next steps.

Feedback is not uniformly positive, and prospective clients may want to ask practical questions before choosing an agency. Some reviewers report frustration with the clock-in and clock-out process and payroll or office support, while another describes a negative interaction with a payroll manager. Those comments concern reviewers’ own experiences and may not reflect every interaction, but they are useful context when discussing expectations. If you are evaluating Vital Support Home Health Care Agency, consider asking who will coordinate your case, how questions are handled, and whom to contact if an administrative issue needs follow-up. Confirm which services are appropriate and available rather than assuming they are included.

The agency has a 4.2-star rating based on 26 reviews, giving families a snapshot of a range of customer opinions rather than a guarantee of any individual outcome. It may be worth contacting the Philadelphia office if you are comparing local home health care providers, seeking information for a relative, or hoping to understand how coordination works. A direct conversation can help you explain your needs, confirm whether the agency can assist, and clarify the details that matter to your household. For an informed decision, compare the answers, communication, and service information you receive with your family’s needs and preferences.