Verified Auto repair shop

Vung Tau Auto Repair Muffler & Tire

Garden GroveOpen nowCloses at 5:00 PM

About

Vung Tau Auto Repair Muffler & Tire is listed on FindALoco in Garden Grove, CA with address, phone, hours, and map location. Common services and related keywords include Auto Repair Shop.

Vung Tau Auto Repair Muffler & Tire is a trusted auto repair shop located in the heart of Garden Grove, CA. With a solid 4.5-star rating from 34 customer reviews, this shop has built a reputation for providing reliable and efficient automotive services to the local community. Situated at 13331 Brookhurst St # C, it's easily accessible for residents in Garden Grove and surrounding areas, serving as a convenient hub for all car care needs.

The shop specializes in a range of services including muffler repair, tire services, and general auto repairs. Customers have praised the team for handling complex issues like head gasket leaks and check engine light diagnostics with expertise. For instance, one reviewer noted that Van and Bao fixed their 2011 Toyota Camry's head gasket leak in about a week, ensuring everything runs smoothly. This demonstrates their ability to tackle both routine maintenance and more serious repairs, making it a versatile choice for vehicle owners.

What sets Vung Tau Auto Repair apart is its commitment to customer service. The team, particularly Van and Bao, are frequently mentioned for being honest, friendly, and professional. They take the time to explain issues, show old parts to customers, and avoid upselling unnecessary work. As one review highlights, they "treat you like family and tell you what is essential," fostering a trustworthy environment. The atmosphere is welcoming and efficient, with operating hours from Monday to Saturday, 8:30 AM to 5:00 PM, accommodating busy schedules.

This auto repair shop is ideal for car owners in Garden Grove who value transparency and quality workmanship. Whether you need regular maintenance, such as oil changes and tire rotations, or specific repairs like muffler issues, the shop caters to a wide range of needs. It's particularly suitable for families with multiple vehicles, as evidenced by a customer who brings both their cars here for all maintenance needs. The fair pricing and quick turnaround times make it a practical choice for those seeking dependable auto care.

In summary, Vung Tau Auto Repair Muffler & Tire stands out as a reliable and honest establishment in Garden Grove, CA. Its dedication to customer satisfaction, combined with skilled technicians and a friendly approach, makes it a go-to destination for automotive needs. Visitors can expect transparent service, competitive prices, and a team that genuinely cares about keeping their vehicles in top condition.

Ratings & Reviews

4.534 reviews
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Jordan Yin
12h ago

Van and Bao do great work. They're on it, and you'll get your car back in no time. Very reliable and friendly. They even show you your old parts. I always do my maintenance and stuff here. I bring both my cars here.

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Jason Nguyen
12h ago

Real good honest reliable mechanic. Came for Head Gasket Leak for my 2011 Toyota Camry. They finished my car in about a week and everything runs smooth. No issue with the coolant level. 10/10

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For Your Heath
12h ago

Great service!! Van was very professional ,kind and courteous. I took my car in for a check engine light and van found the problem right away. Great work at a very fair price. I would strongly recommend this auto shop.

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Sean
12h ago

👍👏🛠 If you need honest, hard working, experts to take a look at your vehicle this is the place to go. Many other mechanics will try to upsell you with work that doesn't need to be performed just to get some extra money from you, but Bao and Van will treat you like family and tell you what is essential now and what is likely to become a problem in the future. The openness and honesty they provide is well welcomed in this world. I've sent friends here and they are treated the same. It's just how great these guys are following that golden rule of treating others on how they want to be treated. Way to go guys. 👏👏

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Jason Prad
12h ago

I do not trust this place. I tried giving them the benefit of the doubt but they are full of lies and excuses. I went in for vibrations during acceleration and asked if it was my CV axle. They put my car up and and pointed out the axle was coming off the bearing and told me I would need a new half shaft, CV Axle, and bearing. I bought all new parts and except for the axle everything was OEM. The axle was purchased from a reputable shop specializing in my car. It took weeks just to get the half shaft as it was back ordered from Japan. I gave the parts to Van and Bao and they said it'd be done in a few hours and they let me stick around. Everything seemed to go normal except the ball joint on my lower control arm looked busted. It was easy to move around and had zero stiffness to it. I actually had an oem replacement ready to go but they refused to install it and they assured me the ball joint was safe condition just a bit worn. When I kept asking to replace it since it's already so accessible he said they only replace the entire control arm and not individual parts because there's other bushings on the control arm. I also had the oem rear bushing available which is easily replaced (doesn't require press) and he finally said if I really wanted it replaced he would charge $240 for each ball joint to replace, on top of the CV axle install. This was ridiculous to charge so much because the parts are already exposed and accessible. And he was only charging 180 for the installation of both axles, the half shaft, and the support bearing. So I get it, he just didn't want to install the ball joint. So I asked again if the car is safe to drive and he assured me yes it is. At this point I had zero reason to not believe Van and Bao. I didn't know what a bad ball joint actually looked like and just trusted their answers. After the CV install, Van test drove me car and came back saying I might hear a tiny popping noise and that's it probably my worn suspension on the driver side. There was no noise before. I thought that was weird because I just replaced the suspension a few years earlier with OEM parts. I drove it off and didn't notice anything and car was driving great. The next day I noticed the popping and it was louder than I expected. But if it's just the suspension then it's not that big of a deal. Then the car started vibrating again under acceleration. I took my car into another shop asking if they can replace ball joints if it needs it. I dropped my car off and a hour later I get a call that when they were disconnecting the axle from the wheel hub, the axle just fell down because it was not secured into the half shaft and that the teeth are all worn now. It was only two weeks since I saw Van and Bao and I only drove the car a few miles every other day, no free way. I head to the new shop and they show me that the CV axle was not installed properly and that Vung Tau did not seat the axle correctly because the retaining ring was supposed to prevent movement. But since the retaining ring was not set properly to prevent movement, it was actually sitting on the teeth allowing it to slide in and out of the half shaft and wearing the teeth of both parts. When I asked Van about this he said if I'm still having the same problem that probably there is an underlying issue. I asked if it could be the ball joint because it's making that popping sound and he immediately agreed saying yes that could be a good possibility. After realizing what he said he backtracked and blamed the aftermarket half shaft and clip. But they were OEM. Then he blamed the aftermarket axle saying it but it was not the axle that failed. And then I asked why he had me replace all those parts when it was clear it was just a bad bearing. And he told me it was so he could guarantee the installation. I asked why he he isn't guaranteeing his work now and he started blaming the parts again. Avoid this place.

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