Al's Auto Repair Center

I had a very good experience needing emergency repairs on my vehicle at Al's. I was visiting Portland from out of town and my brakes and calipers needed replacing before I could safely drive home. Marvin was so kind, helpful, and knowledgable. They stayed late on a weekend to help me out on short notice, communicated my options clearly, never put pressure on me to do extra work. The cost was fair and the customer service was excellent. Would absolutely recommend.

I took my car to Al’s to get all front and rear brake pads replaced. They replaced them at a great price, but about an hour after leaving I received an error message about the electronic parking brake. I contacted them and they requested I bring the car back to clear the error. They were unable to do so and asked me to take it to the dealership and I would be reimbursed. The dealership wanted an insane amount of money to replace the rear brake assembly. I worked with Marvin, and eventually he took the car back and replaced some parts, error gone! What made the experience exceptional is that Marvin never tried to blame me or wriggle out of fixing the issue. He kept me updated throughout and assured me he would take care of it. This a shop of integrity and fairness and I’ll be back for future repairs.

My ignition was broken in my car so I got a AAA guy to start my car and I had to find a shop that would take me immediately while my car was running. I called this shop and they immediately told me to bring my car in and they will take care of it and be ready the next day. Everyone was really nice and super understanding of my frantic time crunch situation. I asked for my entire ignition to be replaced and was prepared to pay for it but they still made sure to take the time to really look at it and give me a cheaper way to fix my car. And I did get it next day! Super fast and super understanding people that helped me in a pinch. The main guy who helped me out was named Johnny. Would definitely love to come back here if anything else happens to my car! :)

I'm in and out of town and needed to come retrieve my car after a move. I needed to drive my car 1000 miles away. They made sure it was road worthy and ready to drive, especially after not driving it for months. They replaced the brake …

Al’s Automotive genuinely saved me I was in an accident in Portland, a hundred miles away from home and had to leave my car in a parking lot while I figured out what to do and be seen by my doctor for the whip lash. Just when I was at the height of my stresses, when I came back to my car the gas tank had been drilled into and my converter was sawed into. I was so devastated, and even more devastated when looking for someone to tow my car and help me fix her enough to bring her home. Other places quoted me thousands for repairs and refused to work with me when it came to finding a new gas tank from the pick n pull, insisting I had to pay top dollar for brand new. I found them on the bottom of the Google search, a few miles from me. I called and was immediately offered a tow and we worked together to gather the parts she needed. They were incredibly understanding and let me leave my car on the lot longer than anyone else would have till I could pick it up. They were so kind and understanding, wishing me well and checking up on me even after I’d left. They were incredibly fair and it was fixed for far under what I was quoted by some greedy places. Beyond that the work they accomplished speaks for itself. The weld work was beautiful and incredibly secure, and the gas tank they installed works perfectly. I was concerned since the last time I’d had a similar experience the gas tank no longer read levels, but they ensured it was in perfect working order and it is! I really have nothing but amazing things to say about them. I plan on making the drive up when it comes to the fine tunes that are to come once the body shop finishes its repairs. This place has amazing staff, amazingly talented mechanics, honest people- five stars really doesn’t feel like enough.