Amazing Massage

Amazing massage. Just like the name of this place. My therapist makes sure my back feels better. I heard this place change their owner. I saw a lot of good reviews about previous owner. But, it was my first time here at Amazing Massage and it isn’t too bad at all.

The atmosphere is calming and stress-relieving, the service is meticulous, and the therapists are highly professional. After the massage, you'll feel completely refreshed and relaxed. It's definitely worth visiting again.

I got an hour massage that stated it came with hot stones on the service menu for $70. They request payment before the massage but didn’t tell me there was a $3.00 fee for payment with card. Then, I received no hot stones, I was cold the whole time and only after the massage was over did I see there was a heating pad on the bed the entire time that wasn’t turned on. Additionally, the woman didn’t speak much English and wasn’t able to provide me appropriate change for a tip. I called the number I had made to make an appointment and requested a partial refund but was not given it. Terrible experience and misleading service.

I have been going since the new ownership change, and they are wonderful. Kelly the manager always has a smile on her face, and she gives a great massage. She remembers the amount of pressure I like and that I like to be stretched. I would highly recommend the place. I have been getting massages for over 20 years and Kelly is one of the best masseuses I know, both in her technique and her pleasing personality.

I really hate to go this low with a review, but this was a really bad experience. I've gave this place a shot when the new owners took over (I used to come once a month) and the first massage was ok, the next one I went with the deep tissue, which has an extra charge. It was ok, but mostly just using elbows and feet. I had another massage with Kelly and, if you decide to come here, I'd recommend requesting her. This time around the lady didn't know what she was doing. I asked for an hour and to focus on my back and neck. She put me in the room with no sheet on the bed (she brought one in with her right before she started). No warm up or anything, she just stood on my back and started digging in with her heels and toes. She ignored me asking her twice more to just do my neck and back. She then started using her hands and elbows with barely any pressure. She stopped the 1hr massage after 50min. She saw me glance at the clock when she was about to leave, and then came back without saying anything and rubbed my leg and head for 2min, then left. Before I left, she handed me a water, and I handed her a $20. She looked at me and said, "more". I just looked at her and she said, "more tip". The massage wasn't deep tissue, besides when she used her feet, she ignored me asking for just the neck and back, cut the massage short (no hot stone either by the way) and then asked me for a bigger tip...I just left. I'll be finding a new place, this spot has gone way downhill. Edit/Note to the owner: First, thank you for taking the time to reply to my issue, I appreciate the apology. Ultimately, if the only person there that can give a professional massage is Kelly, you have a big problem. If you want customers who have had a bad experience to give you another shot, it's a good business practice to offer an incentive for them to do so (a free upgraded service, a discount, something like that). I won't be coming back just because you ask, it's $105-$115 for me to give you another shot. It makes more sense for me to try somewhere else. I wish you the best of luck, and hope you turn things around. Based on the recent reviews, a bit of training could go a long way.