Auto Tek
About
Auto Tek is listed on FindALoco in Orange, CA with address, phone, hours, and map location. Common services and related keywords include Auto Repair Shop.
Auto Tek is a dedicated auto repair shop located in Orange, CA, offering professional automotive services to the local community. Situated at 1670 N Glassell St, Orange, CA 92867, the shop operates from Monday through Friday, 8 AM to 5 PM, providing a reliable schedule for customers needing repairs during the week. With a 4.4-star rating from 31 reviews, Auto Tek has built a reputation through hands-on care and attention to detail, focusing on accuracy and customer satisfaction.
The shop excels in diagnosing complex automotive issues, from starting problems to idle irregularities. Customers have shared experiences where Auto Tek correctly identified root causes, such as with a '64 El Camino that wouldn't idle right, though results can vary based on specific situations. The team, including knowledgeable staff like Tom and Sam, ensures that each vehicle is thoroughly inspected. For instance, one review praised Tom for his patience and expertise in working on a mobility van, going beyond expectations to resolve persistent issues despite not being an authorized service provider. This level of commitment makes Auto Tek a standout choice for those facing challenging repairs.
Customer service at Auto Tek is frequently highlighted for its responsiveness and friendliness. Many clients appreciate the quick turnaround for quotes, often received within 30 minutes via phone or text, streamlining the decision-making process. The atmosphere is described as welcoming, where customers feel confident in the advice given and safe during repairs. Whether it's a routine check or a major repair, the staff takes the time to explain the process, helping drivers make informed decisions about their vehicles, as noted in reviews about Sam's excellent service.
It's essential to approach certain aspects with caution, as indicated by some reviews. A few customers have advised being careful when considering vehicles for sale at the shop, suggesting that thorough independent inspections are recommended to avoid potential issues. While most interactions are positive, this reminder underscores the need for due diligence in any automotive transaction, ensuring that expectations align with outcomes and promoting a trustworthy experience.
For residents of Orange, CA, Auto Tek is well-suited for individuals seeking dependable auto repair services with a personal touch. The shop's ability to handle a range of vehicles, from classics to modern vans, combined with its focus on clear communication and skilled diagnostics, makes it a valuable resource. If you're looking for an auto repair shop that prioritizes your safety and vehicle's performance, consider visiting Auto Tek during their business hours to discuss your needs and experience their service firsthand.
Ratings & Reviews
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Sign in to reviewTook me for a $1500 ride. Brought my 64 El Camino in because it wouldn't idle right. They said the problem was the fuel pumps location. Too far from the tank. Also my starter was having issues they said they replaced it. Picked up the car still wouldn't idle right and the starter still has issues. When I asked about it they said bring it back it must be a wiring issue. My dad's friend came over and adjusted the distributor cap and now it runs fine. I'll just change the starter myself. Thanks for nothing.
Customers Service was great . However. the person I needed to speak with was initially unavailable. But I did receive an immediate call back. Provided info for vehicle. Quote was provided by phone and text with 30 minutes. Awesome! like Customer Service. Will use for future service.
Tom is the best! Always takes his time and makes me feel confident that I am safe driving my lemon of a mobility van which has never worked worth a damn since I bought it! Even though they are NOT authorized service providers for my van they have done more to get to the bottom of my issues than anyone else and charge me far less. I love them so much and tell everyone I know about them!! My mom, who has since moved out of state, clued me into them. So sad that I too will be moving soon and hopefully will be lucky enough to find a new and trustworthy mechanic in PA ☹️️
I had an excellent experience with Auto Tek. They correctly diagnosed my starting issue and I am super stoked. And the customer service (Sam) was awesome! I will be back to see them soon! They have my business!
Be EXTREMELY careful if you see a For Sale sign on a vehicle in this shop. Tom, the shop owner, will tell you all is great just to make the sale. It turned out to be a $16k leason for me on a $4k car. Due your due diligence and DO NOT take Toms word, as I did, get your own mechanic to inspect the vehicle before you pay if you truly want to buy it. Because of small business owners like Tom is why humanity has lost trust in other people. LIER and DISHONEST!
