Clothing store

BALENCIAGA

BostonOpen nowCloses at 7:00 PM 4 views

About

BALENCIAGA is listed on FindALoco in Boston, MA with address, phone, website, hours, and map location. Common services and related keywords include Clothing Store.

BALENCIAGA is a clothing store at 100 Huntington Ave, Boston, MA 02116, in Boston, Massachusetts. It offers an in-person place to explore the brand’s clothing and accessories, including pieces mentioned by customers such as a City bag and a boxy zip-up hoodie. If you are comparing sizes or deciding which item suits your wardrobe, visiting the store gives you a chance to look at products in person and ask staff for assistance. The location may suit shoppers who already have a particular style in mind as well as visitors who want to learn more about the store and its merchandise.

Customer experiences describe helpful, attentive service alongside a few practical points worth keeping in mind. One reviewer said an employee took time to explain the store’s work during a school assignment visit; another praised a staff member for recommending a hoodie they had not noticed themselves. A repeat shopper also appreciated an associate who remembered their style and could suggest suitable items. These individual accounts offer examples of the service some visitors have received, rather than a guarantee of a particular experience. The store’s current rating is 3.2 out of 5 from 18 reviews, so it can be useful to check recent feedback and confirm any details that matter to you before visiting.

For product selection, customer comments mention having plenty of stock on the sales floor and additional items in the back, though availability can change. If you are shopping for a bag, hoodie, or another specific piece, consider calling ahead to ask whether the size or style you want is available. One customer who ordered a small City bag online later realized a medium would have worked better and reported difficulty exchanging it through the store. Because that account concerns an online purchase and individual circumstances can vary, check the current return or exchange terms directly before buying, especially if you are unsure about sizing.

BALENCIAGA is open Monday through Saturday from 11:00 a.m. to 7:00 p.m. and Sunday from noon to 6:00 p.m. A visitor reported finding the doors locked shortly before the posted 7:00 p.m. closing time, so arriving with a little time to spare is sensible. The address is 100 Huntington Ave, Boston, MA 02116, United States. Whether you are making a planned shopping trip, looking for a considered recommendation, or browsing while in Boston, this location offers an opportunity to explore its clothing and accessories in person. For the smoothest visit, confirm opening hours, stock, and purchase policies with the store beforehand.

Ratings & Reviews

3.218 reviews
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L.E.S
3h ago

I ordered the city bag small online, when I received it realized I should have got the medium sized bag.I could not fit my wallet in the bag it was so small, my mistake. I called before I went to the store and they said they would be glad to ship it back for me, but I would not be able to exchange in store for the larger bag. I understood that. When I arrived at the store, they would not ship it for me, they wouldn't give me a bag to carry it out, because I still had the box and didn't want to carry this huge box. He said they have no bags Of course you do). The employee helping me smelled like he didn't shower, B.O. mixed with smelly greasy hair, his nails were filthy! They sent me away no help I went to the store for nothing! I stopped in the Burberry store in my way out to look at another bag I had liked, and ended up purchasing the Medium Check Tote bag. Burberry treated me like Royalty! They even gave me a bag for the big ass Balenciaga box, offered me a refresher drink, and gave me the most excellent customer service experience I have ever had. The Burberry tote is 4x larger than the Balenciaga, better looking and $800 less. I will surely utilize it more. Balenciaga has a nerve charging all that money for a tiny bag that fits none of your essentials. I am sending it back for a full refund and am turned off by this company. It's all about the customer service experience for me and Balenciaga failed.

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Engyubeak Jo
3h ago

I visited this store due to a school assignment and the staff were so helpful and friendly. Ariel especially was one of the kindest people I've met and she taught me a lot about what they do there.

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Adela G.
3h ago

I came to this store shortly before 7 PM, and it was already closed — even though the posted closing time is 7 PM. The staff was still inside, but the doors were locked. Other nearby stores that also close at 7 were still open. …

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Brendan McDonough
3h ago

Rubin was incredibly helpful and attentive to me during my visit to this store in early December 2025. He made an incredibile recommendation that I never would have caught and it was the Unity Sports Icon Boxy Zip-Up Hoodie Large Fit. Thanks Rubin for your time and good energy man!

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Maggie Gu
3h ago

Super Friendly. They have plenty of stocks and a lot more at the back. Yuting knows my style and could always find something suit me. She remembers my schedule and confirm ahead.

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