Ben Thanh Restaurant
About
Ben Thanh Restaurant is listed on FindALoco in Matthews, NC with address, phone, website, hours, and map location. Common services and related keywords include Vietnamese Restaurant.
Ben Thanh Restaurant is a Vietnamese restaurant at 1806 Windsor Square Dr in Matthews, NC, serving diners from Matthews and the wider Charlotte area. Its 4.3-star rating across 468 reviews reflects a restaurant that has earned loyal fans as well as some mixed feedback about service and individual visits. Customer favorites mentioned in reviews include spring rolls and mango sticky rice, while lemongrass curry is one of the dishes ordered for takeout. If you are looking for Vietnamese food in Matthews, Ben Thanh is a local option to consider for a casual meal or a takeout order.
Reviews describe a menu that gives different diners something to explore: one customer says even a less adventurous companion found several new dishes to enjoy, and another calls the spring rolls a favorite among Vietnamese restaurants in the Charlotte area. Mango sticky rice also gets an enthusiastic mention. These are customer impressions, not a guarantee that every dish will suit every taste, but they offer a useful starting point when deciding what to try. Staff recommendations have been praised by some guests, so asking about the menu may help if you are choosing between unfamiliar options.
The dining experience appears to vary. Some reviewers describe warm, helpful service and return visits, while others report slow service, limited check-ins, or feeling hurried to order. One review also mentions distinctive decor and different sections in the dining space, although impressions of cleanliness and the overall meal are not uniformly positive. For a more comfortable visit, allow time for your meal and share any questions or concerns with the staff. If you have a food allergy, contact the restaurant before ordering and clearly confirm ingredients; one takeout customer reported that onions were not mentioned in a dish description despite an onion allergy. Review the current menu details directly rather than relying on assumptions.
Ben Thanh Restaurant is open from 11 a.m. to 9 p.m. on Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and is closed Wednesday, according to the supplied hours. Its Matthews location makes it a convenient choice to look into for lunch or dinner, whether you are trying Vietnamese food for the first time, returning for spring rolls, or curious about the mango sticky rice mentioned by guests. Diners planning takeout can ask about packaging and preparation when placing an order. With positive reports alongside candid criticism, the reviews provide a balanced picture: many customers return for the food, while service experiences can differ. Check current hours and details before heading over.
Ratings & Reviews
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I’ve never had food that was worth leaving a review… This food and service is amazing. I’m a foodie and my boyfriend not as much and even he was able to find multiple new things he loved. The service was also amazing very sweet and will give great recommendations. Lastly the mango sticky rice OMGGGG, dreaming about it.
I ordered the lemongrass curry for takeout. While the taste was good, their menu description did not mention that the dish had onions in it and I have an onion allergy. So I spent a lot of time picking through the dish. Also, I suggest they use plastic containers for takeout, not styrofoam, as all the sauce leaked out into the bag and on to the seats of my vehicle. So, not happy about that!
Overall 2.9/10 - This dining spot's aesthetic appeal couldn't compensate for the subpar service and disappointing meal quality, leading to an unsatisfying experience. Atmosphere 6.6/10: While visually appealing with unique decor and various sections, the cleanliness was just passable, and the staff's unwelcoming demeanor detracted from the overall ambiance. Service 3.8/10: The lack of a welcoming vibe and necessity to request basic amenities like water made the service feel inattentive and inadequate. Fresh Rolls 1.1/10: These were poorly prepared with sticky rice paper, which is typically a sign of over-soaking or poor quality wraps, making them difficult to handle and enjoy. Pho 2.2/10: The broth lacked depth, and the low-quality meat was inedible, significantly undermining the authenticity and enjoyment of the dish. Value 1.2/10: The overall experience did not justify the cost, particularly with the poor service and disappointing food quality, leaving a feeling of dissatisfaction and unnecessary tipping.
Wish there was a 0 star option, we come here often and enjoy the food but the service is always slow even when it’s empty, no one checks up on you or is even friendly, they’re always rushing you to order for some reason, takes about 30 min …
This is my favorite Vietnamese restaurant in Charlotte area - period. We come often, and drive all the way from south Charlotte to come here because it’s worth it. The food is always good, and consistent. I love their spring rolls (#1) the most of any Vietnamese restaurant in the area. It’s just a notch up. The pho is great - I really like #24, which is a good combination. The bun combos are all good, and they use good fish sauce. There’s also a good stir fry on the menu with curry and lemon grass . Also, fresh orange juice here!
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