BMW TECH INC

I brought my BMW 328i here because it was cranking but wouldn’t start, and they were really helpful from the beginning. Everyone I spoke with was super nice, and they were always good about answering my calls and keeping me updated on what was going on with the car. They diagnosed the problem, gave me a printed estimate for the repairs, and never pressured me into getting anything done right away. They also helped me install and register a new battery I brought in, and even cleaned up the battery area because I had spilled some oil in my trunk previously. I really appreciated that they took the extra time to help me out with all of that. Overall, I had a really good experience here. They were kind, helpful, and easy to work with, and I’ll definitely be coming back if I need more work done on my BMW.

Very impressed with the quick and very professional service we received with our car needed a new pump plus thermostat and was able to get it the next day plus delivered in person. Iam beyond grateful and will continue to do service with them for my sons car needs

BMW Tech is the bomb! I've been coming here for years and wouldn't take my BMW anywhere else. Marco and his team of highly skilled technicians will keep your BMW running its best in tip top shape. Thank you Marco for always taking care of me 👍 …

Called to make an appointment regarding my BMW's check engine light. The woman on the phone doesn't like questions and is clearly immature and ignorant. She was very rude and spoke down her nose to me. Very condescending. She kept saying "as I said" when I asked for clarity and no, she never did say what she said she said. Ridiculous. Example: She said we could bring the car in and they would "run a diagnostic on it for a few hours." I said, "Why does it take a couple of hours to run a diagnostic? Firestone did it in few minutes." She replied, "As I said, we run a diagnostic. Firestone does tires. We work on BMWs. Firestone doesn't know what we know." I said, "Yes, I know Firestone doesn't know what you know, that is why I'm calling you. Why does it take you hours to run the diagnostic?" Then she said, "As I said, we run the diagnostic, then look around the car for a couple of hours, then we'll let you know what's wrong with it." She kept saying "As I said" when it didn't make sense. NONE of what she said made sense and when I asked for clarity, I never received any. I only received an attitude. She said she treats her customers like family. Well, I'm sure glad I'm not in her family! Good service starts with treating your customers right, good and intelligent communication, and giving them straight talk and answering questions. Major fail. I DO NOT RECOMMEND BMW TECH, INC.

Absolutely the worst BMW shop anywhere. Went in for a lower radiator hose swap. Preventive Maintenance. Thought I had found a great shop. I couldn't have been more wrong. When I got the car back and went home I noticed a puddle of liquid under the car. Opened the hood and saw that the so called tech had splattered coolant all over the engine. The novice also filled the coolant reservoir WAY above the max line. I took it back thinking it was a leak. Marcos took a look at it and said it was fine. The car is now leaking and the engine sounds like a jet engine. Bottom line: Stay as far away from these people as possible. Marcos supposedly has experience but the people working don't have a clue what they are doing. You might as well take the car to T.J. if you're going to go here. If you value your BMW stay away!!! Bunch of incompetent paisas. In the end you make the choice. Just don't say I didn't warn you.