Chico's Off The Rack

Nina at the Cypress location was a wonderful person to deal with.. She wasn't pushy but was so helpful. I had come in with a friend and I wasn't intending to purchase anything. But Nina was so patient and caring with us that I did buy something. In the times we now live in Customer Service is not customer friendly but Nina has customer service in her blood

I want to give a shout out to Patricia who helped me today! Patricia was patient and helpful. Patricia was instrumental in helping me put together quite a few outfits and never took it personal if I didn’t like items she brought to my attention. She quickly understood what I was looking for and offered up great alternatives. I drive 30 minutes with an agenda. I try on a tremendous amount of clothes to find the items I need. I love this store! I drive over from The Woodlands because I can’t stand the Chico’s at The Woodlands Mall. The Chico’s at the Woodlands Mall seems to have a very small selection and never have a size 1 in anything. Also, the sales associates have a really nasty attitude, and god help you if you have a return. This store has a huge selection and all the sizes! Not only that, your getting Chico’s clothing on sale! I also like that the clothing is color coordinated in sections which makes it easier to shop. I constantly wear Chico’s and I constantly shop at this location. Thank you to the staff and manager as they have been fantastic for a couple of years now!

Was made to feel I wasn't good enough to even be in this store. I hate to tell you that you are in an outlet mall and when the outside temperature is in the 90's, people may no longer look like they are shopping in the Galleria. I was not dirty and I did not have body odor and I'm pretty sure my money was just as good as anyone else's. Lucky you, I won't be back and hope I can influence others to skip your outlet mall store or any others. By the way, I enjoyed spending my money at Coach where I was treated courteously.

I was shopping with my mom at this store because she needed to do a return. When we got to the counter to do the return my mom said it was a gift that didn’t fit. The sales associate, Maria, asked if my mom was a member, and she is not. Maria seemed confused about the return then turned to her coworker and said “this woman has a return and is not a Chico’s member obviously”. Not only did Maria make this rude comment, she also follow us around the store acting like we were going to steal something. If it was possible to give a zero star I would.

I have had very good experiences shopping at this location. I have been helped by several different ladies and all had good customer service skills . The store is busy when I go , but never full rushed .