CITIDental

CITIDental is a dental practice at 63 Court St in Boston, MA, serving people looking for dental care in the city. The office is open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed on Saturdays and Sundays. Its central Boston address and weekday schedule may be useful for patients planning appointments around work, errands, or other commitments. The practice has a 4.8-star rating based on 1,165 reviews, though individual patient experiences vary, as they can at any dental office.

Patient comments mention dental cleanings, X-rays, discussions about treatment, and care from dentists and a dental hygienist. Reviews identify Dr. Santana and Dr. Hoang, and one patient specifically describes repeated cleanings with hygienist Diana. The front desk team members Kenny and Omi are also mentioned by name. These details offer a sense of the people and appointment experiences described by reviewers, but they do not establish that every patient will see a particular provider or have the same experience.

Several positive reviews praise Dr. Santana as gentle, kind, professional, and efficient. Patients also describe Kenny and Omi as friendly and responsive, including when helping with rescheduling and insurance questions. One reviewer appreciated Diana’s personable manner and knowledge during cleanings. For people who value a calm interaction, clear front-desk communication, or a familiar provider for recurring hygiene visits, these comments may be helpful context when considering CITIDental in Boston.

Reviews also include serious concerns about treatment recommendations. Some patients say they were told they needed procedures, including a crown or other costly treatment, and later received a different opinion from another dentist. These accounts are individual reports, not a substitute for a clinical assessment, but they are relevant for prospective patients weighing their options. If you are unsure about a diagnosis, recommended procedure, or cost, consider asking the dentist to explain the findings and alternatives, reviewing insurance details before proceeding, or seeking a second opinion. With weekday hours, a Court Street location, and a large body of mixed patient feedback, CITIDental may be one Boston dental practice to research as you decide where to receive care.