



Custom Jewelers of Richardson
About
Custom Jewelers of Richardson is listed on FindALoco in Richardson, TX with address, phone, hours, and map location. Common services and related keywords include Jeweler.
Custom Jewelers of Richardson is a trusted jeweler in Richardson, Texas, serving customers from its location at 2050 N Collins Blvd, Suite 109. With a 4.9-star rating from 92 reviews, this local jewelry shop is known for attentive service, skilled craftsmanship, and a welcoming approach to meaningful pieces. Whether someone arrives with a time-sensitive repair, a cherished family ring, or an idea for a one-of-a-kind design, the team takes time to understand what matters most to the customer.
Custom jewelry is a central part of the experience at Custom Jewelers of Richardson. Customers can bring in existing rings and jewelry to reset, customize, or transform into something new for everyday wear or future generations. Reviews highlight the care taken when recreating inherited pieces, including rings with deep family history, into wearable heirlooms. The shop also uses realistic CAD designs to help customers visualize custom ring concepts and consider design options before the final piece is made. This thoughtful process can be especially helpful for engagement rings, redesigned rings, and personal jewelry with sentimental value.
Jewelry repair is another valued service at this Richardson jeweler. Customers describe bringing in urgent repairs and receiving prompt, professional assistance without unnecessary complication. One reviewer noted that a bracelet repair was completed in just a few minutes while they waited, while another appreciated the team's ability to handle a last-minute repair with calm, respectful service. From simple fixes to more involved jewelry work, the focus is on treating each item with care and helping customers feel confident leaving an important piece in experienced hands.
The atmosphere at Custom Jewelers of Richardson feels personal, professional, and relationship-focused. Reviewers mention strong rapport with the owners and staff, as well as a respectful experience during the custom engagement ring process. The business is described by a customer as woman-owned and rooted in a family legacy, adding to its neighborhood character in Richardson, TX. It is a fitting choice for couples planning a custom ring, families preserving inherited jewelry, and anyone needing a reliable local jeweler for repairs or redesigns. The shop is open Tuesday through Friday with varying daytime hours and Saturday from 10:00 a.m. to 2:00 p.m.; it is closed Sunday and Monday. For meaningful jewelry decisions, clear guidance and careful workmanship help make the process feel approachable.
Ratings & Reviews
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Sign in to review★★★★★ I had a last minute repair and honestly I was pretty stressed walking in. The team at Custom Jewelers of Richardson, especially Helen, was amazing. I explained the urgency and they took care of it right away without making it complicated. The repair was done fast and very professionally. Even better, the price was almost free for what they did. It is rare to find that kind of service and fairness these days. If you need ring repair, watch repair, or any jewelry service in Richardson, I highly recommend them. Friendly, honest, and truly helpful. Thank you again, Helen.
I had a couple of rings from my mother that I wanted to use to recreate something I could wear daily and also leave as an heirloom to my son. They took both rings and my ideas and the result was beautiful. This ring brings me so much joy. After being on the finger of my beloved mother for 71 years of marriage to my father - this is the next best thing to having her with me.
Julie is amazing! We went in with an existing ring that we wanted to reset and customize. She talked us through the entire process and even gave us additional ideas on design options. The CAD designs she uses are very realistic and look like they could just be photos. She is extremely professional and knows exactly what she’s doing. We know we can trust her with every piece of jewelry we own. We are so happy with how the ring turned out and can’t wait to work with her again! Thank you, Julie!!
AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of Richardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!
I had a bracelet that needed a simple repair (after trying myself a couple of times) and brought it here given some prior positive experiences - Julie was amazing and fixed it within 5 mins as I was standing there! She did great work, and I’ll definitely be back for future fixes!
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