DN Nails & Spa

Got my nails done a few days ago. This is the second time I’ve been to this salon. The first time the nail technician was very unkempt, barely had her hair brushed old smeared, make up from previous day and she was wearing a belly shirt …

It honestly saddens me to write this review. I had been a loyal customer for over a year until I moved. I recently came back in the hopes to continue to be a regular again. This won’t be the case. A week ago I came into the salon for a pre booked appointment, builder gel manicure, pedicure with one acrylic toe nail. I had asked for French tips. I had noticed that as of July 1st there was a price increase. No problem, with inflation it’s understandable. My pedicure cost me $80 alone. That’s $45 basic, additional $10 per acrylic toe and $15 extra for French. The lady who was appointed to me did a great job on my toes. Although she snagged my second toe nail which cut my toe nail in half. She added acrylic, shaped it and said nothing. I had asked for 2 coats of the nude as it was pretty sheer but she didn’t hear me. Fast forward a week and my second toe nail completely came off. My manicure was meant to be soft gel/builder gel. She told me she couldn’t do that only hard gel. I agreed. The drill bit she used to shape and sculpt the nail was extremely harsh. It was completely metal and ridged. You can see she dug into my natural nail layers which has left them extremely damaged. The intense burn under the UV lamp was unpleasant, to the point I had to keep removing my hands because they felt like they were on fire. Again, fast forward a week. My index finger has completely come off and you can see the chunks of missing natural nail under the gel from the drill. I wouldn’t have complained if the price wasn’t so extortionate. That’s $160+ $10 tip down the drain. That price was also apparently with 5% discount. My nails also looked outgrown before I had even left the salon. Which I had asked why the hard gel wasn’t closer to the cuticles. Which the lady had said, it was to prevent lifting… you would think for the price they would provide a little more care with their craft. Her frenchies are brilliant and I was happy with how she did them. But to not even more than a week is ridiculous. You’ll see I’ve added pictures from the moment I had them done to a week later. You’ll see my Mani already looks grown out and you’ll also see how deep the drill went into my natural nail bed. I am extremely disappointed. With that being said, there are some great artists in this salon. You just have to know who to pick, or if they have availability. Ask for Becky in future, she is brilliant. Unfortunately, I won’t be returning.

Picked a color and left the rest up to Kris who did not disappoint. I am obsessed with these nails along with everyone else as I’ve never got such compliments on a set before! If you go here ask for Kris she’s so talented, personable and funny. Everyone there is super nice and the vibe is like you’re family.

I came in today as a walk-in for a pedicure and was disappointed with the experience. The massage chair did not work properly I didn’t have control of the remote and had to repeatedly ask for it to be turned on. They also did not have the nail polish color I wanted (a white glitter), which was frustrating. I specifically asked for square-shaped toenails, but they were done inconsistently one round and one square. Most importantly, the callus removal was inadequate; I still have visible calluses and my feet remain very dry. For the price, I expected much better results. I will not be returning to this location. So so dissatisfied

My first experience at DN nails was lovely. The staff is friendly and very welcoming. I came in as a walk-in and was able to be seated immediately. When you go ask for Kris, she is the best. Definitely coming back to DN Nails