Dominic Scott Agency Inc. American Family Insurance

Dominic Scott Agency Inc. American Family Insurance is an insurance agency in Portland, Oregon, located at 1300 SE Stark St Ste 310, Portland, OR 97214. The agency serves people looking for help with insurance coverage and policy questions, with customer reviews specifically mentioning home, auto, and liability insurance. Its weekday office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.; it is closed on Saturday and Sunday. For Portland residents comparing local insurance agencies, this location offers a place to discuss their coverage directly with an agent and team.

Customer feedback often highlights friendly service, clear communication, and prompt responses. Reviewers describe the staff as approachable and helpful when answering questions about a policy, including questions sent through the American Family Insurance app. One customer says Dominic followed up both by email and phone the next day. Other reviewers appreciate being listened to and having options explained in a straightforward way. These experiences may appeal to customers who value responsive conversations and want to understand the details behind their insurance choices.

Reviews also mention support with home, auto, and liability coverage, along with discussions about discounts that may apply to a customer’s situation. One long-term customer describes working with the agency for more than a decade and says claims were straightforward to navigate. Another reviewer appreciates periodic policy reviews to check whether coverage and premiums still fit their circumstances. These are individual customer experiences, not guarantees of a particular price, discount, coverage decision, or claims outcome. As with any insurance agency, customers can ask questions about eligibility, policy terms, and available options before making a decision.

The agency has a listed rating of 5 based on 94 reviews. While many comments praise the team’s professionalism and helpfulness, customer experiences can differ; one provided review describes a frustrating home-insurance issue involving a roof inspection and a request for re-roofing. Prospective customers may want to discuss property requirements and any inspection-related concerns directly with the agency so expectations are clear. This context can help people make an informed choice rather than relying on a rating alone.

For people in Portland who prefer speaking with a local agent about insurance, Dominic Scott Agency Inc. American Family Insurance may be worth contacting during its weekday business hours. Its listed address is in southeast Portland, and customer accounts point to conversations about policy questions, coverage reviews, and qualifying discounts. Whether you are reviewing existing home or auto coverage or looking into liability insurance, bring your questions and ask the agency to explain the terms that apply to your circumstances. The right choice depends on your needs, eligibility, and the details of each policy.