Elements Massage - West Plano
About
Elements Massage - West Plano is listed on FindALoco in Plano, TX with address, phone, website, hours, and map location. Common services and related keywords include Massage Therapist.
Elements Massage - West Plano is a welcoming massage therapist practice in Plano, TX, serving clients from its convenient Preston Road location at 1921 Preston Rd Ste 2012. With a 4.6-star rating from 316 reviews, this Plano massage destination is known for a comfortable setting, friendly front desk service, and an experience designed to help guests slow down and focus on their well-being. The clean, attractive interior helps create a relaxed atmosphere from the moment visitors arrive.
Clients looking for massage therapy in Plano can find therapists recognized in customer feedback for being knowledgeable, attentive, and caring throughout each session. Reviews specifically describe work focused on areas of tension, knots, and trigger points, including deep tissue techniques. One guest shared that a therapist helped address back and neck discomfort after a car accident, while another praised focused trigger-point work and thoughtful care during a deep tissue session. Individual needs and comfort can vary, but the feedback reflects an approach centered on listening and personalized attention.
Elements Massage - West Plano also offers cupping as an added service, subject to availability. Because availability for specific therapists, appointment times, and add-ons can change, guests may appreciate confirming their preferred options when booking. The team has received positive comments for its warm, welcoming service, and many reviewers mention returning for massages with therapists they trust. It is a practical choice for people seeking regular massage appointments as well as those planning a session around a particular concern or wellness routine.
Open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM, Elements Massage - West Plano in Plano, Texas offers flexible hours for weekday, evening, and weekend scheduling. Whether you are looking for a deep tissue massage, trigger-point-focused care, or an opportunity to unwind in a calm environment, this massage therapist location on Preston Road provides a friendly local option. Its combination of accessible hours, attentive therapists, and a relaxing facility makes it well suited for busy Plano residents and visitors seeking time for self-care.
Ratings & Reviews
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Sign in to reviewZuleykha is amazing, she is SO knowledgeable and welcoming. my experience was wonderful! I was in a car crash recently and had been experiencing severe back and neck pain and she took all the tension pain and knots out of my back and neck.
Scheduled appointment online for my husband for Sunday at 11:30AM with added cupping. They called me the day before and offered me earlier time since the person was unavailable at 11:30AM. I chose 10:30AM, and then they said the cupping would be unavailable. So I chose the later time for 1PM so he could get the cupping (the add on he really wanted). He stated the massage was okay. We chose “deep massage” online, but he said it wasn’t deep enough. The massage therapist also offered my husband hot stones instead of cupping because she said she didn’t have a lot of experience with the cupping! (Very annoying). He tried to explain where the area he wanted massaged the most (neck) and she talked over him and did not listen. Probably won’t be booking again.
Indeed a great experience 👍 with my favorite Massage therapist Maddie, she is an excellent therapist, focused on the trigger points with deep tissue techniques and great care throughout the session. Great location, Great interior 👍 Awesome front desk staff..friendly and warm services 😀 👌 😄 😊 👍 😎 overall excellent experience 😀 👌 👍
I’ve been a frequent customer here and have always enjoyed my massage therapist, but my recent experience has changed my mind. I was charged an elite fee without being told beforehand. I had been told about Kimberly’s fee in the past, but never about Victoria’s. When I called to ask, I spoke with Shannon, and the response felt more defensive than helpful. Management should ensure all employees clearly explain fees as if customers don’t know—because sometimes, they don’t—so guests can make informed decisions and avoid surprise charges. Because of how this situation was handled, I don’t plan to return at this time, but I hope the business addresses this for future customers.
I have absolutely loved my massages with Jennifer and Matt. They have an awesome, friendly staff, a clean and beautiful facility, and from the moment you walk through the door, you feel relaxed.
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