Fix Auto Lemon Grove

Super convenient location just a few minutes from my home. Alex was my representative assistant super helpful and professional. Communication was always on point with the progress of my vehicle. I was very pleased with how the truck repairs came out. I will definitely recommend this place to friends and family. It is AAA insurance compatible for anyone that may have this insurance like I do. Again, great job over all.

My car 2019 toyota tundra was brought here to get fixed for the tailgate and bumper. My technicians name was Alex and he was very helpful and also had an amazing communication he kept me updated every step of the way and also was very kind and was very attentive to the details. When my truck was done Alex delivered the truck to me and walked me through the pick up process he also showed me all the things that were done to the truck and made sure I was happy and that the car was brought back to its original state I would highly recommend bringing your car here to get fixed ask for Alex as he was very attentive and had great communication as well as the staff was very kind and helpful as well

They are exceptionally competent in handling business transactions. They swiftly execute the tasks required for my automobile. Furthermore, they are consistently updating me on the condition of my automobile. I am sincerely grateful for their support. I would definitely recommend this company to anyone.

Took in my 4Runner after it got hit by another driver. The service was quick, easy and they kept me updated on the process through texts so it was easy to know what my car was going through. The customer service was top notch and I will definitely pick this place in the future. I will upload pictures later today because my SUV looks amazing!! Thanks guys!!! ;)

I am very, very disappointed and upset. My accident was in September 2022, on November 2nd, I left my car to fix in Fix Auto. I was hit while I was at a red light, and the person behind didn't notice, and it hit me. The entire bumper and part of the trunk were affected, and those parts had to be replaced, and when disassembling, they told me that they found more things to fix. All good up to there. On December 2nd, I'm going to pick it up late and I'm going with my husband, the entire passenger side had scratches that it did not have before, when the trunk was closed you could see one side further apart than the other side. At that time, they agreed to fix it under their warranty. The next day, when I was able to take a good look at my car in the sunlight, I saw that the color did not match. The difference was great. I call them and tell them, they gave me an appointment for December and they cancel me, then for January and they cancel me, I was already upset until February 14, I left it and they started working on it. I picked it up on March 6th, and the color looks much better (not perfect but better), and they fixed the trunk better. Now, let the trunk fill up with water, which really bothered me a lot. They worked on my car, and I don't know what the hell they dumped or broke because the water gets in. I'm tired of going to complain. After an accident, what you want is to fix the car and stay calm, but they did a crap job. The manager Sussue is a nice person, she listens to the client but those who are working behind (painting and body repair) are useless, they do the job as they want and that is a waste of time for the client and even money, they must look for people who like them work and are really responsible. I'm tired of calling them and going to Fix Auto, and my car is still having problems because they don't finish fixing it. I do not recommend them.