




Freeway Insurance
About
Freeway Insurance is listed on FindALoco in Norcross, GA with address, phone, website, hours, and map location. Common services and related keywords include Auto Insurance Agency.
Finding dependable and affordable coverage should not feel like an uphill battle. At Freeway Insurance, a trusted auto insurance agency in Norcross, GA, drivers throughout the Gwinnett County area find straightforward, budget-conscious solutions designed to keep them fully protected on the road. Conveniently situated at 5261 Buford Hwy NE Ste 150, this neighborhood office serves motorists seeking quality auto insurance policies without hidden surprises or inflated upfront costs. With a strong 4.7-star rating supported by more than 400 customer reviews, the agency has built a solid local reputation rooted in approachable customer care, competitive pricing, and efficient policy setup.
Navigating auto insurance can often seem complicated, particularly when searching for reasonable down payments and flexible terms. The team at Freeway Insurance focuses on identifying options tailored to each driver's individual financial situation and driving profile. Whether you are insuring a vehicle for the first time, looking to switch carriers to lower your monthly expenses, or requiring fast coverage when you are in a pinch, the office works diligently to secure practical, cost-effective rates. By prioritizing transparency from day one, agents help clients evaluate policy details thoroughly so that every driver understands their coverage limits, deductibles, and benefits before signing.
What truly distinguishes this Norcross location is the personalized and attentive service provided by experienced agents such as Adelaida and Jose. Clients frequently highlight their patience, kindness, and deep industry knowledge. When drivers feel overwhelmed by complicated terms or high quotes from other agencies, team members step in to explain every component of the policy with clarity and a warm smile. Their dedication to resolving urgent insurance needs promptly ensures that customers never feel rushed or overlooked. It is this hands-on commitment to genuine assistance that turns an ordinary administrative task into a smooth, reassuring experience.
Accessibility and convenience remain central to everyday operations at this Buford Highway location. Freeway Insurance operates Monday through Friday from 9:00 AM to 6:00 PM, and provides weekend availability on Saturdays from 9:00 AM to 3:00 PM, giving busy individuals and working families ample opportunity to visit or consult by phone. Being closed on Sundays gives staff time to recharge, ensuring they return every Monday ready to serve with energy and precision.
Whether you need an immediate proof of insurance, want to explore lower down payment alternatives, or simply seek trustworthy advice from licensed professionals, Freeway Insurance in Norcross stands ready to help. Drivers from Norcross, Peachtree Corners, and adjacent communities are invited to visit the office at 5261 Buford Hwy NE or get in touch during business hours to discover how seamless and affordable securing quality vehicle protection can be.
Ratings & Reviews
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Jose did very well at attending us great service
This is by far the worst insurance company I’ve ever dealt with. From day one, it has been a nightmare. I explicitly stated no auto pay when signing up, yet they still attempted to withdraw money from my account despite multiple warnings. Customer service was equally terrible. I spoke with Ramon Andres Garcia Rojo, who was extremely unprofessional and repeated the same error made initially by sending me incorrect documents. My agreed monthly premium was $257.66, yet I was suddenly charged $297.83 within 30 days with no notice or explanation. These practices are deceptive and unacceptable. I am counting down until my six month term ends so I can cancel this policy and never deal with this company again.
Adelaida was amazing! She efficiently established an auto insurance policy for me when I was in a pinch and needed one quickly. Not only did she get me a great rate, she was so sweet to talk to and made it a great experience. Highly recommend this office for your insurance needs!
The Agent Adelaida has great customer Service skills an is amazing. She is a asset to the company. She works hard,explains everything and always has a smile on her face and happy to do her job. She’s one of the best people I’ve met. She has five stars. She’s an absolutely awesome person
Jose has excellent customer service!! I drove around all day going to insurance agencies everyone was asking too high of a down payment. I happened to stop at velox and spoke with Jose, he gave me the best deal in town(literally), I really appreciate him and his kindness
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