H & K Insurance Agency, Inc.

H & K Insurance Agency, Inc. is an insurance agency in Waltham, Massachusetts, serving people and businesses looking for attentive help with their insurance needs. Located at 271 Waverley Oaks Rd, Suite 307, Waltham, MA 02452, the agency has earned a 4.9-star rating from 27 customer reviews. Those reviews describe a team that responds to calls, communicates proactively, and takes time to understand each client’s situation. For customers who want more than a quick policy transaction, H & K’s personalized approach may be a helpful fit.

Customers have shared experiences with condo master insurance, business insurance needs, certificates of insurance, and help involving the RMV. The agency’s work with business clients can include taking time to understand the company and its circumstances, rather than simply writing a policy and moving on. One reviewer who was new to the area and starting a business said a consultant recommended contacting Brian, and appreciated his responsiveness and focus on the client’s best interests. These accounts offer practical examples of the kinds of insurance questions and follow-up where customers have found the team useful.

Reviews also highlight advocacy and support when situations become complicated. A condo customer appreciated the agency’s communication and its efforts to advocate when represented insurance companies tried to raise prices. Another customer described receiving attentive, detail-oriented help after a car accident and valued having someone to call for guidance. The agency’s service is not described only in terms of arranging coverage; reviewers also mention help with certificates and administrative tasks that can make running a company easier. Experiences vary by client and policy, but the common thread in the feedback is a responsive team that aims to understand what matters to the person or business it serves.

H & K Insurance Agency, Inc. is based in Waltham and is a local option for individuals, condo owners, and businesses seeking insurance support with direct communication. Its weekday office hours are Monday through Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 4:00 p.m.; it is closed Saturday and Sunday. Customers can visit the Waverley Oaks Road office or contact the agency to discuss their needs and confirm the best next step. The reviews point to a service style built around responsiveness, personal attention, and helping clients navigate insurance-related questions over time.