Heffernan Insurance Brokers

Heffernan Insurance Brokers is an insurance broker serving customers in Portland, Oregon, from its office at 5100 S S Macadam Ave, Suite 440, Portland, OR 97239. The business has helped customers arrange coverage for building, business, personal, and individual auto insurance, as well as bonding needs. If you are starting a company, reviewing insurance for an existing business, or looking for help with personal coverage, a broker may be a useful point of contact as you consider available options. Heffernan’s customer feedback describes different experiences, so it is sensible to discuss your needs and expectations directly with the team.

Reviews highlight the value of attentive service when communication and follow-through are strong. Some customers say Heffernan helped shop for coverage, communicated adequately, and went the extra mile with building, business, and personal insurance. Others describe using the company for insurance and bonding when launching new businesses, and praise the process as timely, competitively priced, and easy to manage. These accounts may be especially relevant to Portland entrepreneurs and business owners who want support coordinating insurance and bonding while getting a new venture underway. Specific coverage, pricing, availability, and service depend on each customer’s circumstances.

Feedback is not uniformly positive. Some reviewers report difficulty getting responses to emails or feeling that their agent did not explore alternatives for individual auto insurance. One customer says they ultimately found a lower-priced policy independently, while another describes a frustrating experience related to auditing and premium costs. These contrasting accounts are useful context: before making a decision, ask which options will be reviewed, how updates will be shared, and what to expect if your circumstances or premium change. Compare policy terms and total costs, and confirm that any coverage fits your needs rather than relying on price alone.

The Portland office is open Monday through Friday, 9:00 a.m. to 5:00 p.m., and closed Saturday and Sunday. Its location on S S Macadam Avenue makes it a local option for people who prefer to discuss insurance and bonding needs with a broker serving the Portland area. With a mixed public rating of 3.0 from four reviews, prospective customers may want to weigh both positive and critical feedback and speak with the office about their particular situation. For business owners, people arranging building or personal insurance, and individuals comparing auto coverage, a clear conversation about service, communication, and available choices can help determine whether Heffernan Insurance Brokers is the right fit.