𝐄𝐯𝐚 𝐍𝐚𝐢𝐥𝐬 & 𝐋𝐚𝐬𝐡𝐞𝐬 in Tustin

The best place I ever received a Mani /Pedi . I drove all the way from San Diego again because of the customer service and quality of the pedicure it lasted nearly 6 weeks. They take time with your pedicure and scrub your feet until they’re as soft. My favorite has been trying the different spa add-ons. I recently got the volcano orange pedicure &mani as a birthday gift to myself. It’s was super relaxing. It was so sweet of them to sing happy birthday and give me a cupcake. Every time I come here, it is truly a top-tier experience with every staff and very affordable in pricing. I’ve also got my eyebrows waxed here and it is exactly what I asked for. I absolutely love coming here and you would too I hope their business continues to flourish. I truly felt like a valued customer.

This was my first time visiting this salon, but I have been getting structured gel nails regularly for the past five years. I was simply looking for a new salon to continue going to, and because this place had good reviews, I decided to book an appointment here. The moment I sat down, I noticed how dirty the salon was. The table, tools, and overall workspace looked unclean. I honestly wanted to leave immediately, but I felt awkward walking out because they had already reserved my appointment time for me. I tried to give the place a chance. As the appointment continued, I could already tell the technician’s technique was poor, but I stayed polite because everyone works differently. Then I noticed my nails were not even the same length or shape. I pointed it out multiple times, and although a few were adjusted, there were still visible differences. At some point I stopped correcting him because I didn’t want to spend the entire appointment arguing over every nail. I also requested cuticle care and trimming. At the end, so much nail oil was applied that I assumed my cuticles had actually been cleaned properly. When I got home, I realized they barely touched them. Six days later, one of my nails completely popped off. Not chipped, not cracked, fully detached. I do not do heavy labor, I do not clean houses, and I am extremely careful with my hands. Even cheap press on nails last longer than this. I went back to the salon and very politely and calmly explained the situation. I simply said that losing a nail on day six did not seem normal to me. Instead of responding professionally, the owner immediately reacted very rudely and told me they do not fix nails after three days. Then, after that conversation, she said, “I will do it for you,” and started fixing the nail herself. That experience somehow became even worse. I showed her the exact color already on my nails, yet the replacement nail came out completely different. Either the original technician used the wrong color from the beginning, or the owner did during the repair. Either way, they could not even match a single nail correctly. What shocked me even more was how rushed and aggressive the repair felt. The replacement nail, the one that STILL ended up being the wrong color, was done in literally about three minutes. She worked so fast and so angrily that it genuinely felt like she just wanted me out of the salon as quickly as possible. Then after spending barely a few minutes on a mismatched nail, they still tried charging me $10 for it. The entire interaction was incredibly hostile. The owner became visibly irritated the second I mentioned I was there because a nail had fallen off. While doing my nail, she was angrily talking to the other technicians about me in another language as if I couldn’t tell exactly what was happening. People are not stupid. We can absolutely tell when we are being mocked or complained about. I refused to pay because the service was already unacceptable from beginning to end. I’m attaching a photo because the index finger is visibly a completely different color from the rest of my nails. Also, look at the condition of the manicure overall. Does this honestly look like a set that was done less than a week ago? This was one of the worst salon experiences I have ever had. I left feeling uncomfortable, disrespected, and genuinely shocked by the lack of professionalism, hygiene, quality control, and customer service.

My first time coming here, I will definitely be back! My pedicure was amazing!! Natalie was so sweet and helpful & even helpful with navigating me around the city to see certain places that I would enjoy seeing.

This place is awesome! Ivy was my nail tech and was wonderful. All of the staff were super friendly and make you feel very comfortable. Will be definitely be coming back here!

Went in for a pedicure, first time visiting this business. Was able to book an appointment online which I love for the convenience and speed. The salon seemed clean and I was seated and service completed on time. Unfortunately my nail polish chipped already in one location. I will consider returning because overall it was a good experience.