Jay's Small Moves

Not sure how I drew the short end of the stick with this one... I hired Jay's Small Moves for a packing job only. I had alternative plans for the moving portion. My packers came on time and ready to go and finished in close to the quoted time. That's where the positiives end. I needed help due to physical limitations and I feel like I've been taken for a ride. Everything I owned had been haphazardly shoved into boxes with minimal padding (and in some cases, my own clothing used as padding). Things were sloppily labeled and it took me weeks to wort thru all of the boxes labeled vaguley (i.e. "Closet Stuff", "Kitchen") with no further indication of what was actually in most boxes. My laptop was shoved into a box without padding and pressed against the cardboard. It's now dented and wont turn on. Empty boxes from the pantry and essentially trash had been packed away, even though I requested no perishables or open items be packed. Items of note that were thrown into a box without care/packaging: - glass scale - my MacBook Pro (not functioning anymore) - culinary spray bottle (broke) - dirty pans from the stove (I requested these be left on the stove for future use) - matching shoes in DIFFERENT boxes - various office/computer electronics (jostling around, no padding) I still need to do a full audit of damages caused by careless packaging, but just the laptop and immediately noticeable damaged office equipment is thousands of dollars of damage. So the realtively affordable packing job costed me much more than anticipated in damages, time, and overall effort. If you hire these guys, you'll need to watch them like a hawk and I pray you're not disadvantaged in a way they think they can take advantage of.

Jay’s Small Moves was fantastic! Their communication was quick and clear and each person I spoke to knew exactly which job we were talking about and who I was. The three men who did the actual move; Luis, Luis and Kevin were very polite and moved everything with ease and care! They were expert at wrapping and protecting our belongings and they moved quickly without seeming rushed. I highly recommend Jay’s Moves and those three men. Thank you again for a great moving experience! Deirdre and Dave Hormel

I had a great experience! My movers were professional, efficient, and hard working. They moved my things quickly but gently. Pricing and everything was clearly explained up front. I feel the final price I paid was very fair. I would absolutely use them again.

The movers from Jay's Small Moves were professional, efficient, and went above and beyond to be careful with our belongings with many flights of stairs, disassembling and reassembling when needed. They carefully and amply wrapped furniture for protection where needed. We had some random stuff in bags from when we ran out of boxes, which they proceeded to pack into boxes of their own (and unpack on the other end!), making sure there was no unnecessary work left over for us. We had many recommendations from friends to go with Jay's Small Moves, and we're so glad we did. It made a huge difference in the stressful process of moving to have such experienced, courteous, helpful professionals. Worth every penny and we will certainly call them again next time.

Truly five-star service. Sales rep was nice and helpful especially as I was concerned about availability. They called immediately when there openings due to schedule changes on their end. The movers themselves were very nice and friendly as well. It was a very easy and boring experience, which is absolutely when it comes to moving. No feedback, simply satisfied.