




Johnny Was
About
Johnny Was is listed on FindALoco in Boston, MA with address, phone, website, hours, and map location. Common services and related keywords include Women's Clothing Store.
Johnny Was is a women’s clothing store at 800 Boylston St, space 141, in Boston, Massachusetts (Boston, MA 02199). It offers a local place to browse women’s apparel in the city, whether you are shopping for yourself or looking for a clothing gift. Customer reviews mention dresses and scarves, giving shoppers a couple of examples of the kinds of items visitors have encountered. The available information does not specify a full product range, so contacting or visiting the store is the best way to check what is currently available, including sizes, colors, and gift options.
The location is open Monday through Saturday from 11:00 a.m. to 8:00 p.m. and Sunday from 11:00 a.m. to 6:00 p.m., according to its listed hours. If you are planning a dedicated shopping trip, it is sensible to confirm the hours before setting out, as one reviewer described arriving to find the store closed earlier than expected. The Boylston Street address is useful to have on hand when navigating to the shop. For a time-sensitive visit or gift purchase, checking directly with the store can help avoid uncertainty about opening times or available merchandise.
Customer experiences appear mixed. Some reviewers have raised concerns about in-store service, exchanges, and an online order, while another customer praised an employee named Julianna for making a gift purchase process feel simple, personalized, and easy. These accounts offer different perspectives rather than a guarantee of what every visit will be like. The store has a listed rating of 3.5 out of 5 from 17 reviews, a useful signal to consider alongside your own priorities. If attentive assistance or a particular exchange arrangement matters to you, asking about it before purchasing may help set clear expectations.
Johnny Was may suit shoppers in Boston who want to browse women’s clothing in person, compare available items, or seek help choosing a gift. Reviews specifically mention a dress and a scarf, but details about signature collections, styling services, or other in-store amenities are not provided. A relaxed visit with time to look around may be a good fit if you prefer to assess garments directly; shoppers with a specific item in mind can check availability first. With its central Boston address and published daily hours, this shop is one option to consider when looking for a women’s clothing store in Boston, MA.
Ratings & Reviews
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I walked in and wasn’t even acknowledged by the salesperson. Absolutely unacceptable levels of customer service— she was more concerned at looking at her phone than even trying to make a sale. For the cost per garment, you’d expect a little better training for a lifestyle brand.
Worst customer service. Shop keeper offered more excuses to why they could not help than solutions. I received a scarf as a Christmas gift with all the original packaging and I wanted to exchange to another color. Without any discussion, I was told the company policies are very strict that without the original receipt they could not entertain any exchange. This is after Christmas, does the company never deal with exchanges? The fact was that the shop keeper’s attitude drives any customers away. I certainly will not want to shop with this company. It is a beautiful scarf, but it is a shame that I will not wear it because it is the wrong color. I questioned what is the company mission? Do customers mean anything?
Worst customer service ever experienced online. And there’s no official company web site to post reviews to, so posting here. A dress ordered on 9/24 has failed to deliver after more than 2 weeks. It took …
I used this store to help send a gift and Julianna was incredibly helpful! She made the process soo simple, personalized and easy!
Came specifically because of this store. Closes in front of my nose at 13:30. Come back tomorrow. What a weird work schedule????? Of course I won’t be back, it’s so disrespectful to customers and their time ((((((
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