



Knight's Insurance Agency
About
Knight's Insurance Agency is listed on FindALoco in Oklahoma City, OK with address, phone, hours, and map location. Common services and related keywords include Insurance Agency.
Knight's Insurance Agency is an insurance agency located in Oklahoma City, Oklahoma, at 3825 NW 23rd St Ste d, Oklahoma City, OK 73107. For local residents looking for car insurance, customer feedback identifies auto coverage as a reason people contact the office. If you are comparing options or have questions about insurance, you can reach out to ask what services are currently available and what information is needed for a quote. Policy availability and terms can vary, so confirm the details directly with the agency before making a decision.
The experience customers describe is mixed, with several reviewers praising the personal service. Some say the staff are polite, helpful, hardworking, and welcoming, and one customer describes being treated like family. Another calls the person running the office very nice and says they enjoy doing business there. These comments suggest the agency may appeal to people who appreciate a friendly, one-to-one interaction when discussing insurance. A reviewer also recommends the office for car insurance, making it a local option to consider if you are seeking an auto quote in Oklahoma City.
Other reviews raise concerns about responsiveness and wait times, particularly when customers tried to get a quote or needed help after an accident. One reviewer reports difficulty reaching the agency following a family member's accident, while another says a promised callback about a quote did not arrive as expected. A separate customer notes that the office can get busy and that the wait may be long. These accounts do not establish how every visit or call will go, but they are useful context: if your request is time-sensitive, ask about the best way to reach the team, expected response times, and any next steps before relying on a callback.
The agency is open Monday through Friday, 9:30 a.m. to 5:30 p.m., and closed Saturday and Sunday. Its location on NW 23rd Street makes the address easy to check when planning a visit; call ahead to confirm availability and whether an appointment is needed. The listed customer rating is 4.4 out of 5 from 261 reviews. Taken together, the feedback reflects both warm, helpful service reported by some customers and notable communication concerns reported by others. Reading recent reviews and discussing your needs directly can help you decide whether Knight's Insurance Agency is a good fit for your situation.
If you are in Oklahoma City and want to explore car insurance with a local agency, Knight's Insurance Agency is one place to contact. Be prepared to explain what kind of coverage you are looking for and ask about the quote process, timing, and how to follow up. For urgent matters, including questions after an accident, confirm the appropriate contact channel rather than assuming the office can respond immediately. Clear expectations can help you compare your options and decide on the next step with confidence.
Ratings & Reviews
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Great guy in there running the place. Very nice person love to do business with them. Good people.
If I could give less than one star, I would. A family member used this agency, and based on our experience, I would never recommend them. Their lack of professionalism and responsiveness is extremely concerning. After an accident, I attempted to contact them for over three hours with no answer — not even a call back. And yes I realize they are just agency to sign you up - but it was important that we speak with them. This level of service is unacceptable, especially when customers are dealing with stressful and time-sensitive situations. If you value ethical practices, accountability, and genuine customer support, I strongly suggest choosing a different insurance agency.
If you need car insurance this is the place to go. They are very polite. Just say C.C referred you.
I love how they both treat you like family. Very helpful and hard workers, sometimes the wait is long they get busy but i wouldn’t go anywhere else. Not enough great words to say about them❤️
If I could I would put a 0 star for how bad my experience was. I called to get a quote and they took the information said they would call back in 15-20 minutes the didn't so hours later I call them to find out how much it is and it just continously rings and then when they do pick up it's bubble rap over the phone or them dialing numbers before hanging up on me they did this 9 freaking times!!!
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