




Lumenasa Insurance Agency LLC
About
Lumenasa Insurance Agency LLC is listed on FindALoco in Phoenix, AZ with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Lumenasa Insurance Agency LLC is an insurance agency located in Phoenix, Arizona, at 4742 N 24th St, Suite 355, Phoenix, AZ 85016. For people looking for insurance support in the Phoenix area, the agency’s customer accounts describe conversations about business coverage, commercial auto insurance, policy quotes, and questions about policy details. The office is listed as open Monday through Friday, 9:00 a.m. to 5:00 p.m., and closed on Saturday and Sunday. Calling during those weekday hours may be a practical way to discuss what kind of policy you need and ask which information is required to prepare a quote.
Several reviewers describe staff members who took time to explain options and answer questions. One customer said Logan Pettijohn spent more than an hour discussing insurance for a new business, was patient and informative, and checked details when he was unsure. Another reviewer praised Zavion for providing a straightforward quote for the policy they needed and thoroughly addressing their questions. Debbie Lane was also described as responsive and helpful while providing several quotes and making adjustments. These accounts suggest the agency may suit customers who value a direct conversation, want to compare quoted options, or prefer to ask questions before deciding.
Commercial insurance is one topic mentioned in the customer feedback. Reviewers describe seeking insurance for a new business and commercial auto coverage, including help discussing a driving record and a disputed accident. These examples show the kinds of situations customers have brought to the agency; they do not guarantee that a particular insurer will offer coverage, that a claim or record item can be changed, or that a quote will meet every need. When requesting information, customers can explain their circumstances, confirm the details used in a quote, and review policy documents carefully before signing. Asking the agency to clarify any uncertain terms can help make the decision more informed.
The directory listing reports a 5-star rating from 244 reviews, while individual experiences can differ. Most of the sample comments provided praise patience, clear explanations, quote comparisons, and responsiveness; one reviewer reported concerns about email follow-up and incorrect policy information. That makes it sensible to confirm important policy details in writing and follow up if a correction is needed. Lumenasa Insurance Agency LLC is a local option for Phoenix residents and business owners exploring insurance quotes and discussing policy needs with an agency. Its listed weekday schedule and central Phoenix address provide practical details for planning an inquiry or visit.
Ratings & Reviews
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I spent more than an hour and a half on the phone with Logan Pettijohn discussing insurance for my new business. He was incredibly patient and informative throughout the entire process. Whenever he wasn’t absolutely certain about something, he took the time to triple-check—even though he was always correct the first time! I asked a lot of questions and took up quite a bit of his time, but Logan never made me feel rushed. He helped ensure that my business was properly set up and ready to move forward. Thanks to his fast and thorough assistance, I should be fully insured within 24 hours, as long as everything goes as planned. I truly appreciate his help and highly recommend working with him.
Zavion was great. My experience was straight forward and he got me the quote for the policy that I needed and addressed all of my questions thoroughly. I will be sending other folks his way.
Logan went above and beyond helping me find commercial auto insurance. I have 2 accidents and 1 cell phone ticket on my record. After explaining to him what had happen he went back to the insurance company and disputed one of the accidents. …
Glory doesn't return emails, got key info on my new policies wrong, refused to correct it before I signed inaccurate contracts, promised to correct it, and never did. AWFUL SERVICE. I'm literally on the phone locating a new agency so I can switch immediately. UPDATE: In correcting my policy info when Glory wouldn't, I learned her errors increased my premium--she literally cost me money! I also learned this agency has a shady and likely illegal deal with Foremost that doesn't allow me to switch agencies until my renewal so, after fighting Foremost for an entire month, I need to already (2 months later) find a new policy just so I can officially leave this trash agency.
Debbie Lane is great to work with- got us several quotes, made adjustments, very responsive and helpful. Definitely recommend.
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