




Phoenix Health Insurance
About
Phoenix Health Insurance is listed on FindALoco in Phoenix, AZ with address, phone, website, hours, and map location. Common services and related keywords include Health Insurance Agency.
Phoenix Health Insurance is a health insurance agency serving people in Phoenix, Arizona. Located at 20823 N Cave Creek Rd, Building B, Suite 101, Phoenix, AZ 85024, the agency helps clients understand health coverage choices and navigate enrollment. Customer feedback frequently describes patient, clear guidance, especially for people approaching Medicare for the first time or preparing for retirement. With a reported 5.0 rating from 628 reviews, Phoenix Health Insurance is a local option for people who want help making sense of available plans and next steps.
Medicare is a common reason clients seek assistance. Reviews describe conversations with Lucy about turning 65, enrolling while still working, and preparing for a later transition into retirement. Rather than simply presenting choices, she is praised for walking clients through the process, explaining different options, and giving them room to decide what feels right. For people facing Medicare for the first time, that steady, understandable approach can make a complicated process feel more manageable.
Clients also mention help comparing coverage to their household’s preferences. One reviewer appreciated Brent’s attentive listening, practical insights about the health insurance market, and help navigating the choices. These experiences point to a service style centered on questions, explanations, and individual needs—not a one-size-fits-all answer. Whether you are reviewing Medicare options or trying to understand health insurance choices for your family, the agency may be a useful place to start a conversation and clarify what to consider.
The atmosphere described in customer feedback is supportive and patient. People mention feeling comfortable asking questions, getting explanations in accessible language, and receiving help with the enrollment process. One client, for example, planned to keep working after becoming eligible for Medicare and valued having guidance for the current enrollment as well as a contact to return to when retirement decisions come closer. That kind of ongoing, practical support may suit people who prefer to understand their options before making a decision.
Phoenix Health Insurance is open Monday through Thursday from 9:00 a.m. to 5:00 p.m. and Friday from 9:00 a.m. to 4:00 p.m.; it is closed Saturday and Sunday. The Phoenix office provides a local setting for discussing coverage and enrollment questions during the workweek. If you are approaching age 65, continuing to work while considering Medicare, planning retirement, or comparing health plans for your family, you can contact the agency to ask about your situation and the available options. The customer experiences shared here highlight clear explanations, attentive listening, and patient assistance as reasons people value working with the team.
Ratings & Reviews
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I met with Lucy in early July as I will be turning 65 in August and it's Medicare time! She walked through the process and explained the different options. She did not try and sway me to one option or the other but let me decide what I felt was right with me. After the initial enrollment she mentioned that we needed to have my Medicare # for the next process. She was proactive and reached out to me a few days later to see if I had received an email with that information. I really appreciated that about Lucy. She explained everything in detail and answered all my questions as they came up. I would recommend to anyone needing insurance and help figuring out what is best for them to give Lucy a call. Thanks again for everything Lucy!
I came to Lucy because I have to deal with Medicare for the first time and I didn't know what to expect. Since I will continue to work she helped me to sign up. It was easy and I know I will be talking to her once I decide I will retire. She was great to work with, most of all she was patient which I very much appreciated.
Brent was phenomenally helpful. Really listened to my family's healthcare preferences and worked with my to find the best plan. He also made it extremely easy to navigate the choices and offered great insights on the health insurance market and how to use it.
Knowing I was going to retire in September, I began to navigate the Medicare maze and found I had numerous questions regarding the various plans available and Medicare in general. I was referred to Phoenix Health Insurance by a friend who handles commercial insurance lines. I found Lucy Swagerty to be very knowledgeable, and extremely patient, (I believe I watched way too many You Tube videos). She went out of her way to answer all my questions. I appreciate all the time she took over the few months it took me to finally decide on a plan best for me. I ended up choosing a plan G policy with top rated insurer and added on a dental plan for the first year to see how it goes. I would highly recommend Lucy and Phoenix Health to help you navigate the medicare enrollment process.
I so happy, to meet Lucy, she explain me and help me a lot to do my process to get my medicare. She is So professional , talking and explain the plans , to have a good way about the services for medical of course about Medicare , I’m glad to meet her to help me , five stars is not enough I give to her 10 , thanks a lot Lucy , for everything.
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