Mark Hanawalt Agency, Inc. American Family Insurance

Mark Hanawalt Agency, Inc. American Family Insurance is an insurance agency serving people and families in Portland, Oregon. Located at 12923 NW Cornell Rd #102, Portland, OR 97229, the agency helps customers explore coverage for important parts of everyday life, including home, auto, and life insurance. For Portland residents comparing policies or reviewing existing protection, it offers a local point of contact for questions about coverage, premiums, and policy changes.

Customer feedback highlights practical guidance and attentive communication as reasons people value working with the agency. Reviewers describe receiving help selecting home and auto coverage, checking that protection fits their needs, and discussing life insurance when circumstances change. Others mention responsive follow-up by phone and email and appreciate having questions answered around renewal time. These experiences suggest the agency may suit customers who want to talk through their options with an insurance team rather than make a decision based on price alone. Coverage and pricing depend on each customer’s situation and policy details.

Several reviewers also describe staff as helpful and not pushy, with one customer noting that a policy switch resulted in lower rates than before. That is an individual experience, not a guarantee of savings; premiums vary according to coverage, eligibility, and other factors. The reviews are not all alike: one prospective customer reported disappointment after asking about an in-person meeting before transferring multiple policies. Anyone considering a change can contact the agency directly to ask how consultations are handled, what information is needed for a comparison, and whether the available service format works for them.

The office is open Monday through Thursday from 8:00 a.m. to 4:00 p.m. and Friday from 8:00 a.m. to 2:00 p.m.; it is closed Saturday and Sunday. With a listed rating of 4.8 from 19 reviews, Mark Hanawalt Agency, Inc. American Family Insurance is an option for Portland-area individuals and households seeking help with home, auto, or life insurance questions. Contact the office to discuss your needs, confirm current availability, and review policy details before making a decision. A conversation can help clarify what is covered, what is not, and whether a proposed policy fits your priorities and budget.