




Martin Insurance Agency, Inc
About
Martin Insurance Agency, Inc is listed on FindALoco in New Orleans, LA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Martin Insurance Agency, Inc is an insurance agency at 4700 Orleans Ave in New Orleans, Louisiana. For local residents comparing auto insurance options, the agency is a place to start a conversation about coverage and available carriers. Customer experiences vary, so prospective clients may want to ask how quotes, policy changes, and ongoing questions are handled before deciding whether the agency is the right fit.
Auto insurance shopping is one service reflected in customer feedback. One reviewer praised agent Triniesha for helping from start to finish, explaining the process clearly, and making it easier to find a suitable carrier. Another customer said the agents had been helpful and kind over seven years and described a positive experience with the insurer selected for them after Hurricane Ida. These reviews point to the value of clear explanations and support when comparing coverage.
Feedback is not uniformly positive. Some reviewers describe difficulty reaching an agent or receiving follow-up after signing up, while others raise concerns about service and professionalism. One customer also reported a substantial rate increase after a year and said the notice arrived by mail. These are individual accounts, not a guarantee of what another customer will experience, but they make it sensible to confirm who your point of contact will be, how renewal changes are communicated, and how to get help after enrollment.
The agency has a 4.1-star rating from 26 reviews, offering a snapshot of a mix of customer experiences rather than a promise of results. It may be worth contacting Martin Insurance Agency if you are in New Orleans and want to discuss auto insurance options with a local agency. Consider sharing the details needed for a quote and asking what carriers and coverage choices may be available for your circumstances.
Martin Insurance Agency is located at 4700 Orleans Ave, New Orleans, LA 70119. Its listed office hours are Monday through Friday, 8:00 a.m. to 4:45 p.m.; it is closed Saturday and Sunday. If you prefer to speak with someone directly, calling during weekday business hours may help you clarify the next steps. As with any insurance purchase, review the policy terms, costs, and renewal process carefully before making a decision.
Ratings & Reviews
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These ppl are a joke! Agents rude and seemed very inexperienced and unprofessional. I just needed a quote lol I will take my money else where…
UPDATE: I was happy with the service initially, but never heard from the agent again after I signed up. Afterwards, I never felt like I had a direct contact; various people would respond. A year later, my insurance rate more than doubled, and I was informed via a snail mail letter sent to my home, which left me very little time to find an alternative. (This was just as everyone's rate was starting to up when the hikes weren't as common knowledge.) The new agent I eventually found was very proactive and gave me informal assessments, emailed frequently, and went over alternatives at length.
if the way this company responds to someone trying to give them money the way they do anything else I'm glad I didn't use them. I moved to the area and my auto insurance provider said they didn't have a representative here and gave me a list of brokers that carry their insurance. I called and spoke with Pam s and we went over my information and she said she would call me the very next day. I didn't hear anything by 4:00 in the afternoon so I called in and spoke with an operator that sent me to her voicemail. I left a detailed voicemail and again they never bothered to call me back. I was ready to insure multiple vehicles through them but I guess they don't like money. I let my provider know that this is the reason I had to cancel my insurance and go through another company completely. time I will never get back.
Agent Triniesha was EXCELLENT! She helped me from beginning to end finding the right insurance carrier for me. She was clear and very professional the entire time with me. She made shopping for car insurance so easy! I appreciate her customer service, and will definitely recommend Martin Insurance agency to more family and friends😆
The agents at Martin Insurance have been helpful and kind for the past 7 years that I've been with them. The insurance company they selected for me was easy to deal with and provided fairly good service in the aftermath of Hurricane Ida.
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