New Massage by Vitality Massage Therapy

I came in for a walk-in appointment. I spoke to one of the employees; she was polite and asked me to wait in a room for 20 minutes until they wrapped up the previous client. This is fair since I was a walk-in. Though the same lady asked me to pre-pay for the massage. I did not want to do this as I had never been here before and I have never been asked to pre-pay for a massage. She agreed to let me pay afterwards. I asked if I could go to the restroom beforehand. The polite woman showed me to the restroom. I had been in the restroom for maybe five minutes, and someone banged on the door, and I responded “occupied.” One minute later, this person banged on the door again and yelled “HURRY UP!” I wrapped up and washed my hands, and the same lady who was banging on the door yelled “you were taking too long.” I asked if she was an employee there, and when she said yes, I told her that I had changed my mind and I did not want to get a massage anymore. She then asked why, and I told her that I did not like how she was yelling at me. The woman then became very aggressive and told me that I should still get a massage and that I was taking too long in the restroom. As I was walking down the stairs, she followed me yelling at me that I was rude, and I wasted their time and just needed to use the restroom. I walked out and the woman was still yelling from inside. Thank god I did not prepay for anything.

Wonderful massage. Had a horrible migraine and tension all day and Tina was absolutely wonderful and very skilled massage therapist. Looking forward to going again. They also have Guasha and hot stones!

I just had the most amazing deep tissue massage. They really took into consideration any injuries or discomfort and adjusted pressure as needed. I highly recommend

I normally don’t leave negative reviews, but this experience really left me frustrated. I came in for a relaxing massage and ended up with one of the worst sessions I’ve ever had. I waited about 20 minutes inside the room with no explanation. Then a lady rushed in and said she wanted to do cupping because I “had pain,” even though I never said a word to her about any pain. She placed the cups on my back within seconds and left the room. The suction was extremely painful. I actually shouted for someone to come back and remove them, but no one responded. I could barely move. When the actual massage therapist finally came in, I asked her to take the cups off immediately. Even during the massage, the first lady kept opening the door and interrupting, talking to the therapist while I was on the table. The whole experience was unprofessional, uncomfortable, and the opposite of relaxing. I paid $100 expecting a proper massage, not to be rushed, ignored, and left in pain. This was definitely my last visit here.

They are very experienced massage therapists. They know where are the correct pressure points. Extremely professionals