




Northstar Automotive
About
Northstar Automotive is listed on FindALoco in Portland, OR with address, phone, hours, and map location. Common services and related keywords include Auto Repair Shop.
Northstar Automotive is an auto repair shop at 6737 NE Lombard St in Portland, OR 97218. The shop is open Monday through Saturday, 9:00 a.m. to 5:00 p.m., and closed Sunday. For Portland drivers looking for help with a vehicle repair, the location and regular weekday-and-Saturday hours offer a clear starting point for planning a visit. Call ahead to discuss your car’s needs and confirm timing before stopping by, especially if the issue may require the vehicle to stay overnight.
Customer experiences describe a practical, personal approach to service. Reviews mention getting help with a windshield wiper arm that needed a tool for removal, same-day appointments, and repair work that sometimes required leaving a car overnight. Other customers say the mechanic explained what had been done and pointed out additional issues that might be contributing to a problem. These accounts suggest that visitors may appreciate being able to ask questions and understand the work, rather than simply dropping off a car without context. Specific services beyond the examples in customer reviews are not listed here, so contact the shop directly about your particular repair.
A recurring theme in positive reviews is communication about what to address first. One long-time customer describes receiving options for prioritizing car issues when money was tight, including what might be handled later. That kind of conversation can be useful for drivers who need to weigh immediate repairs against expenses and make an informed plan. Customers also describe staff as professional and helpful, with one reviewer noting that a small wiper-arm removal was handled promptly and without charge. Experiences differ, however: a negative review raises concerns about repair quality, follow-up, and labor warranty expectations. It is sensible to discuss the proposed work, costs, and any warranty terms before authorizing repairs.
Northstar Automotive is a possible fit for Portland-area drivers seeking a local repair shop, including people who value a direct conversation about vehicle problems and repair priorities. Reviews reflect both strong recommendations and serious dissatisfaction, so prospective customers should consider the range of feedback and ask clear questions about the work their vehicle needs. The business has a 4.8 rating from 94 reviews, a useful snapshot of customer feedback that should be read alongside individual experiences rather than as a guarantee of a particular outcome.
Find Northstar Automotive on NE Lombard Street in Portland and plan around its Monday-through-Saturday, 9:00 a.m. to 5:00 p.m. schedule. Before visiting, describe the symptoms, ask whether the shop can take on the repair, and request an explanation of the estimate, timing, and applicable labor coverage. For drivers comparing auto repair shops in Portland, these straightforward questions can help set expectations and determine whether Northstar Automotive is the right choice for the vehicle and repair at hand.
Ratings & Reviews
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My windshield wiper arm needed to be pulled off and I didn't have the tool. They were so nice and professional. They got me in right away and didn't charge me for removing the wiper arm. I tried to tip him and he wouldn't accept the tip. Amazing service. Highly recommended. One Happy Customer!
Cost me thousands for NOTHING! Wilson did very poor work that had to be done correctly. I gave several chances to correct the many issues and Wilson said, "I do not warranty my labor!". So why have a shop if you do not stand by work? I was referred here. Such a horrible referral. As a person, Wilson is a nice guy. As a mechanic, does very poor work! I have a dodge ram 1500. It had a bunch of issues: Breaks, rotors, water pump, coolant fan, and some other minor stuff. After having the water pump replaced Wilson said the head had blown. In reality he didn't install the water pump correctly. I went to another shop and literally had to have 90% of the work Wilson did redone! I gave Wilson several chances to do the work correctly and even came back to be met with his famous quote, "I do not warranty my labor!". The fact is, if you need an oil change, he can maybe do that. If you have anything more than that, DO NOT USE THIS SHOP!!!! Go to Blue Lake in Fairview for quality work done right the first time with a warranty on the labor and the parts.
I have been going to Wilson for more than a decade, and he has been great to work with. When money was tight, he gave me options on what issues should be prioritized, and what might be able to wait for a little. I have always absolutely trusted him. I can't say enough about the service he has consistently provided to myself and my fiends over the years. 10/10
Amazing amazing amazing. I am blown away by the level of professionalism, honesty, and customer service that I received from Wilson and Jess! I called and they got me in same day. I had to leave my car overnight for repairs, and it was done …
Wilson is the only mechanic I trust with my car. He's smart knowledgeable and fast. His prices are incredible when paired with his knowledge. I wouldn't trust my car in the hands of anyone else. He'll fix your car and then show you everything he did and what else may be causing issues which isn't something I've seen any other mechanics do.
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