Pailin Jewelry
Open nowCloses at 5:00 PMOpening hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- 12:30 PM – 5:00 PM
- Thursday
- 12:30 PM – 5:00 PM
- Friday
- 12:30 PM – 5:00 PM
- Saturday
- 12:30 PM – 5:00 PM
- Sunday
- 12:30 PM – 5:00 PM
3538 S Redwood Rd, West Valley City, UT 84119, United States





About
Pailin Jewelry is listed on FindALoco in West Valley City, UT with address, phone, hours, and map location. Common services and related keywords include Jeweler.
Pailin Jewelry is a jeweler at 3538 S Redwood Rd in West Valley City, Utah, serving people who want to browse gold and other jewelry or ask about repairs. Customer reviews describe a large selection, including gold pieces and jade, and mention purchases such as 23-karat and 24-karat jewelry. The shop has a 4.0-star rating from 24 reviews. Experiences vary, so shoppers may find it useful to ask questions, compare options, and confirm details before making a purchase or arranging work.
Gold jewelry is a recurring reason customers mention visiting Pailin Jewelry. Reviewers describe finding real-gold pieces and a range of styles, including necklaces and bracelets. Some customers specifically highlight higher-karat gold, while others mention the shop’s jade expertise and selection. If you are considering a particular piece, ask about its karat, weight, price, and any other details that matter to you. Gold prices and transaction terms can differ between sellers, and reviews include differing opinions about pricing and resale value; getting an itemized explanation before deciding can help you make an informed choice.
Jewelry repair is another service customers discuss. Positive reviews mention repairs to gold jewelry and describe friendly, helpful customer service. Reviews also include a concern about a replacement clasp’s karat, so it is sensible to confirm the metal and karat of any replacement part, the repair price, and the expected work before authorizing a repair. If a piece has particular sentimental or material value, explain your priorities and ask what the repair will involve. These practical questions can make expectations clearer for both the customer and the jeweler.
Customers have described the staff as able to communicate in multiple Asian languages, which may be useful for shoppers who prefer discussing jewelry in one of those languages. The reviews suggest Pailin Jewelry may suit people who want to browse gold or jade, explore higher-karat pieces, or ask about repairing jewelry in person. Feedback is mixed, particularly about pricing and selling gold back to the shop, so compare offers if resale is your goal and make sure you understand the terms. The store is closed Monday and Tuesday and open Wednesday through Sunday, 12:30–5:00 p.m. Check the current hours before visiting, especially if you are planning a repair or have a specific item in mind.
Ratings & Reviews
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Great customer service. Going there over ten years. Awesome jewelry repair with gold pieces. Large selection. All the ones with bad comments you only get back what you put in. Her Jade expertise are unmatched. She buys from the source only. And yes she is fluent in around 6 Asian languages. Awesome lady!!!
Many years ago we purchased a 24k gold bracelet from Pailin Jewelry not understanding gold pricing then. After educating ourselves we found that she overcharged us 25% above spot price when other local gold dealers, like Monarch Coin, were only charging 3% per transaction. Recently we went to sell back the Pailin bracelet and again she was taking ANOTHER 25% off the spot price offer! WHAT A RACKET! Luckily, we were able to sell this Pailin bracelet at a reputable and honest gold jewelry dealer(Hua Seng Heng) in Bangkok at only 5% transaction fee. So if you are investing in gold you will ALWAYS lose big money at Pailin Jewelry. P.S. If you have Pailin gold don't sell it back to her take a wonderful trip to Thailand instead. You be glad you did!!
They sell real gold, they also have so many options to choose from, and they are very nice / speaks many languages in Asia, if the gold is fake the color will come off, but when I bought my necklace from here the color never comes off and they have very pretty jewelry.
Very nice and honest. Great jewelry repair.- This was my initial review and I had to come back and revise. I had the clasp of a 14k replaced and she replaced w/ a 10k clasp, but sold it to me as a 14k. So…dishonest and I would not recommend this shop to anyone.
One of THE BEST places to buy 23k jewelry. Friendly helpful, bilingual (Asian dialects) staff. Not a good place to re sell your gold jewelry, however.
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