Auto insurance agency

Parks Insurance Group - A Relation Company

CharlotteClosed nowOpens at 9:00 AM 7 views

About

Parks Insurance Group - A Relation Company is listed on FindALoco in Charlotte, NC with address, phone, website, hours, and map location. Common services and related keywords include Auto Insurance Agency.

Parks Insurance Group - A Relation Company is an auto insurance agency serving drivers in Charlotte, North Carolina. Located at 8316 Medical Plaza Dr Ste B, Charlotte, NC 28262, the agency helps customers explore coverage options and request quotes. Customer feedback describes a team that takes time to answer questions, explain policy benefits, and look for cost-effective choices. For people comparing car insurance or reviewing a current policy, the office offers a local point of contact for discussing their needs and next steps.

Auto insurance is the agency’s primary category, and customer reviews frequently mention help with quotes and policy renewals. Reviewers describe staff members comparing options to find a lower price, including when an existing policy is coming up for renewal. Several customers also say the team explained coverage clearly and responded promptly to questions. Experiences vary by person and policy, but these accounts suggest that customers value practical guidance and the chance to consider both cost and coverage before making a decision.

Customers also mention homeowners insurance alongside auto coverage. In one review, a customer who initially requested a car insurance quote asked the agency to look into homeowners insurance as well; another describes receiving explanations about home and auto policy benefits. These comments make the agency relevant to people who want to ask about more than one type of insurance in the same conversation. The reviews highlight attentive service from individual team members, including Gina, Misty Laney, and Nikki Hullender, while avoiding any guarantee that a particular rate or coverage option will be available to every customer.

The office is open Monday through Friday, 9:00 a.m. to 5:00 p.m., and closed on Saturdays and Sundays. Its Charlotte location can be useful for local residents who prefer to speak with an insurance agency about their auto policy, request a quote, or ask questions about home coverage. Parks Insurance Group - A Relation Company has a 4.7-star rating from 47 reviews. For a clear conversation about available options, customers can contact the office during business hours and share the details needed to review their insurance needs.

Ratings & Reviews

4.747 reviews
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Heather
3h ago

I contacted them to get a quote on car insurance. Gina took my information and when she called me back with a quote she found for me I was thrilled to hear she found a plan that was much cheaper. I then asked her to check on homeowners insurance and again she called back with a policy that gave me more coverage and it was significantly lower monthly payments. She was so informative and had my best interest at hand. By the end of the day Gina had my car insurance and homeowners insurance switched over. the entire process was so quick and easy. I highly recommend this office to anyone looking for new car insurance and homeowners insurance. Thank you Gina for making this transition so quick and easy.

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Jason Arrowood
3h ago

I have been a customer of this branch for many years and would like to say that I am extremely happy with them. It's nice to have the peace of mind that my coverage needs are taken care of without a doubt. I would like to especially thank my agent, Misty Laney. Misty has always been there when I needed her help with my policy no matter what the question or issue was. She is extremely knowledgeable in her field and has excellent customer service skills. There's also been times that I called at the last minute and she stayed on the phone with me until the issue was resolved. I'm thankful for an agent and agency that is always there. I look forward to many more years with this branch and these fine folks!!

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Emily Abernathy
3h ago

Nikki Hullender is great! She’s been very helpful in getting quotes for the most cost effective auto policy as mine is up for renewal. She is always friendly and quick to respond to any questions or concerns. I have been a Parks Ins client for countless years - best guess more than 20. They always have the nicest and most knowledgeable staff! Emily :)

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J D
3h ago

I am so thankful I came across Gina at this agency. She has been very helpful with explaining the benefits of insurance for my home and auto. She was able to help me get a much lower rate compared to my old company. I highly recommended anyone to go to her for their insurance needs.

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Michelle Mertens
3h ago

Gina was so helpful and professional. She always was eager to answer any questions we had regarding our insurance. She was able to save us money and get better insurance coverage. I highly recommend working with her.

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