Passion Health Advanced Primary Care -Irving

I’ve never been the type of person to have a primary care physician; as an adult, I've always just relied on urgent care. In fact, I only made an appointment here by mistake! An urgent care clinic recommended I see a dermatologist, and Zocdoc had this office listed incorrectly. Honestly, I am so glad I found this place by accident. Ms. Hawelan Baban truly cared for me, providing support that went well beyond my actual appointment. When my condition worsened and I needed a different medication, she replied to my message and had it sent to the pharmacy within an hour. I was incredibly impressed. I actually left the office with the full intention of making them my primary care provider. The check-in process was also a breeze. I love that there is no front desk. It can be intimidating to walk into a waiting room full of people and have to explain why you're there. Instead, you just enter your information privately on an iPad. There was zero wait time when I arrived, and while someone from the back immediately came out to greet me and offer assistance, the digital check-in is completely foolproof (despite what other reviews claim). The office is a bit hidden and isn't in the most obvious location, so I truly hope it stays around. The care I received from Ms. Baban was absolutely top-notch.

Love this clinic! Ms. Baban is so sweet and takes the time to break everything down in a way I can truly understand. She genuinely shows care and compassion, which is something I really appreciate because other clinics I’ve been to usually just check you in, check-out. And Dianna deserves 7 stars! She is truly a pro at drawing blood. Usually at my doctor appointments, nurses or phlebotomists have to stick me 4–5 times because I’ve been told my veins are small. But with Dianna, it only takes one try every time, and I never leave with lumps, bruising, or those hard little blood clots under the skin. She’s amazing at what she does!

I had my first appointment with Hallie the Nurse Practitioner and I can honestly say I haven't had this much fun at a doctors office ever! She explained everything in detail, she told me the step by step plan for all my concerns. She even called me the next day to make sure I was doing better. I did indeed feel better

It was my first time in and the newer nurse was very sweet and she deserves recognition for being very nice and making the visit comfortable. She told me she was newer to drawing blood and she did so good I would see her again in the future. (Sorry I forgot your name your so cool)

I had a very good experience with the NP for my annual physical. She was very empathetic and really listened to me and validated my experiences while also showing concerns for my health and wellbeing without judgement. Everyone in the office was very kind and gentle with me and my phobia of needles. Very refreshing to have a healthcare provider be so kind and professional.